Solutions Consultant

Neara; Scottsdale (AZ); Hybrid; USD 80,000 - 100,000; Full time

Job summary

A healthcare technology firm is seeking a Solutions Consultant to manage customer implementations and ensure clients maximize the value of the HeadsUp system. The ideal candidate has 3-5 years of experience in SaaS and healthcare, strong analytical skills, and the ability to build solid client relationships. This role is hybrid and offers the opportunity to work in a fast-paced environment focused on digital health technology.

Qualifications

• 3-5 years of related experience in SaaS implementation and Healthcare.
• Experience with project management methodologies and best practices.
• Excellent analytical and problem-solving skills.
• Ability to build and maintain strong client relationships.

Responsibilities

• Manage and consult on customer implementations to maximize use of the HeadsUp system.
• Translate requirements and needs into project scopes and plans.
• Consult on best practices and develop solutions for customer success.
• Create dashboards and reporting content to aid business decision-making.

Skills

SaaS implementation experience

Healthcare industry knowledge

Project management methodologies

Analytical skills

Client relationship management

Tools

Jira

Confluence

Job description

Job type: Full Time · Department: Solutions Consulting · Work type: Hybrid

Scottsdale, Arizona, United States; Atlanta, Georgia, United States

Solutions Consultant

Who We Are:

At HeadsUp Health, we are on a mission to improve health outcomes with data-driven solutions. We have developed a proprietary health data analytics platform that empowers individuals and organizations to transition from reactive to proactive healthcare. Our innovative software integrates advanced wearables, diagnostic data, and powerful analytics to create customizable health dashboards for a variety of stakeholders, including healthcare professionals, researchers, corporate wellness, and more. We are leaders in the digital health industry, focusing on health monitoring, optimization, and analytics across diverse markets, including Integrative Health, Concierge Medicine, and Clinical Research.

Who You Are:

You’re a mission-driven Solutions Consultant who wants to work on the cutting edge of AI and digital health technology. You thrive in fast-paced environments and excel at building relationships across the healthcare sector. With an entrepreneurial spirit, you embrace challenges and are eager to contribute to market growth within your territory. Your extensive knowledge of healthcare trends and solid network within the industry positions you to drive results effectively.

What You Will Do:

You’ll be responsible for managing and consulting on key customer implementations to ensure customers maximize use and value of the HeadsUp system. You’ll provide product and industry expertise, best practices and leadership throughout assigned projects.

Core Responsibilities:

• Works with Stakeholders to translate requirements, needs, issues, and ideas into project scopes, strategies, priorities and project plans.
• Conducts product analysis, planning, design and configuration, testing, demos, coaching and training, and facilitates customer onboarding and customer success.
• Responsible for consulting on best practices of the product and developing solutions to ensure customer success.
• Develops a thorough understanding of relevant clinical and operational workflows and maps those to appropriate functionality and workflows in the system.
• Develop dashboards, KPIs, data-driven alerts, and other reporting content that provide business insight and aid business decision-making.

What We Need from You:

• 3-5 years of related experience in SaaS implementation and Healthcare.
• Experience with project management methodologies and best practices.
• Excellent analytical and problem-solving skills.
• Ability to build and maintain strong client relationships to drive customer value.
• Experience using systems like Jira and Confluence.
• Excellent analytical and problem-solving skills.

What Would Make You Stand Out:

• PMP and CSM or PMI-ACP certification are a plus.
• BI reporting experience is a plus.

HeadsUp is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws