Solutions Consultant

Anew Recruit; New York (NY); On-site; USD 85,000 - 227,000; Full time

Job summary

Join a dynamic SaaS company that is revolutionizing workforce management for contact centers. This role offers the chance to leverage your sales expertise to drive growth and impact in a fast-paced environment. You'll collaborate with a talented team, presenting innovative solutions to senior decision-makers and influencing market strategies. With a competitive salary and uncapped commission, this position not only promises financial rewards but also a commitment to your professional development and career growth. Be part of a culture that values achievements and fosters collaboration.

Benefits

Health Benefits

Dental Benefits

401(k) Contributions

Education Assistance

Professional Development

Team Events

Social Impact Initiatives

Qualifications

• 3-10 years in sales, especially in contact center solutions.
• Experience in consultative selling and building pipelines.

Responsibilities

• Partner with Account Executives to strategize and close deals.
• Engage with customers to understand workforce management needs.

Skills

Enterprise Software Sales

Workforce Management Solutions

Communication Skills

Sales Strategy

Job description

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Location: New York, United States

About this Opportunity:

Our client, a fast-growing SaaS company, is focused on providing cutting-edge workforce management solutions specifically for Contact Centers. They are a recognized leader, known for their innovative approach to planning, forecasting, scheduling, and automation for contact centers. This is an exciting opportunity for a results-driven sales professional to join a high-performing team and make a meaningful impact.

About You:

• You have a track record of success in enterprise software sales, particularly in solutions that support contact centers or workforce optimization.
• You’re confident presenting to senior decision-makers and can clearly convey the business value of complex technologies.
• You’ve worked cross-functionally with sales teams, pre-sales engineers, and product leaders to build and close opportunities.
• You have a hands-on understanding of Workforce Management, and the challenges companies face when scaling operations.
• You’re comfortable with prospecting and building pipeline, identifying and creating opportunities, and have the ability to move deals through the pipeline, supporting Account Executives until negotiation stages.

What You Will Do:

• Partner with Account Executives and technical leads to jointly strategize and execute sales plans and close deals.
• Proactively engage prospective and existing customers to understand their workforce management needs.
• Hunting for new logo clients and building pipeline to reach a demanding quota.
• Deliver engaging presentations and use-case demonstrations to executive stakeholders.
• Influence the go-to-market strategy by sharing customer feedback with marketing and product teams.
• Position offerings in a competitive landscape, easily explaining the value proposition of the client’s products and solutions.
• Drive conversations that support pipeline growth and accelerate decision-making cycles.

What You Will Need:

• 3–10 years selling solutions into contact centers, preferably in a consultative or "hunter" role.
• Experience selling Workforce Management Solutions is essential to this role.
• Exceptional communication skills, with an ability to manage executive-level discussions.
• A strong team player with the ability to manage a highly demanding role with a lot of push and pull from numerous sales colleagues.
• High emotional intelligence and the ability to push back where needed whilst keeping good relationships across teams and departments.

What’s in it for You:

• Competitive base salary with uncapped commission and strong earning potential.
• Comprehensive health, dental, and wellness benefits for you and your family.
• Company-sponsored 401(k) contributions and education assistance.
• Ongoing professional development, training, and personalized coaching.
• Opportunities to engage in social impact initiatives and team events.
• A performance-driven culture that recognizes achievements and supports career growth.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development, IT Services and IT Consulting, and Technology, Information and Media

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