Solutions Architect, Salesforce

ijm; United States; Hybrid; USD 140,000 - 210,000; Full time

Job summary

International Justice Mission (IJM) seeks a Salesforce Solutions Architect to design and orchestrate global Salesforce solutions. You will shape the architecture roadmap, build rich interactive apps, and mentor delivery teams while collaborating with product owners and security teams.

This hybrid role is onsite in the Washington, DC area (Tuesdays & Thursdays) or remote for non-local candidates, reporting to the Director, Salesforce, and requiring U.S. work authorization.

Qualifications

• Leadership and mentoring abilities.
• Experience designing Salesforce-based solutions.
• Strong collaboration with product owners and security teams.

Responsibilities

• Design Salesforce solutions aligned to the architecture roadmap.
• Architect rich interactive, responsive applications on the Salesforce platform.
• Mentor and escalate technical project resources.
• Lead architecture initiatives from inception to completion.
• Scope custom implementations and integrations with Product Owners.
• Design and build new solutions, demos, troubleshooting and defining product requirements.
• Assess feasibility and approach for use cases and integrations.
• Explore and research new technologies to integrate with IJM Enterprise Applications.
• Secure APIs and experience developing services with OAuth, SAML, 2-Factor or custom authentication.
• Work with Infrastructure and Cyber Security teams to ensure secure topology.
• Evaluate end-user systems and IT purchases for impact.

Job description

Who We Are

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.

We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.

The Need

For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM's Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a Soluti ons Architect, Salesforce to serve as technical architect for the Salesforce Platform and related systems and be responsible for the design & architecture of global technology applications and services and contributing to cross-functional technology planning .

This position is hybrid (onsite Tuesdays & Thursdays) if located in the Washington, DC area or remote for non-local candidates. It reports to the Director, Salesforce and is only available for candidates with the right to work in the US.

Responsibilities:

Leadership and Management

• Design Solutions aligned to existing and future-state architecture roadmap for the Salesforce platform;
• Architect rich interactive, responsive applications for the Salesforce platform based on business needs;
• Actively engage in coding to help the Application Development team to develop solutions and solve all surfacing problems at hand;
• Act as a mentor, coach and escalation point for all technical project resources.

Strategy & Knowledge Development & Implementation

• Lead architecture initiatives from inception to completion ;
• Regularly interact with Product Owners and business partners to scope custom implementations, integrations and solutions - dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams;
• Initiate, design and build new solutions , demos, troubleshooting and defining product requirements and use cases;
• Assess feasibility and approach for use cases and integration opportunities;
• Explore and research new technologies to integrate and monitor with JDS and other IJM Enterprise Applications;
• Secure APIs and experience developing services that are identified by both consuming application and end-users and securing services across both constructs with OAuth, SAML, Two-Factor or Custom Authentication Schemes (mobile security);
• Implement and execute relevant security protocols based on IJM's Data Security Policy. Work with members of IJM's Infrastructure and Cyber Security teams to design, implement, re-engineer, and integrate into existing topology, security devices and/or applications related to IDS/IPS, Anti-Malware, Ransomware, Network Security Posturing, and Data Security, both transitive and intransitive;
• Evaluate end user systems and new IT purchases in order to assess impact on IJM's current technical environment.

Networking & Partnership

• Partner with GTS leaders to define and refine requirements for enterprise architecture, data architecture and system governance processes;
• Partner with GTS staff, specifically Enterprise Application teams, to ensure that project deliverables are met, often managing multiple projects in parallel timelines;
• Provide excellent customer service to all stakeholders;
• Enhance Application Development through relationships with our on/offshore vendors and partners, driving interactions and deliverables to maximize the value and ROI.

Policies & Procedures

• Advise on policies and strategies focused on managing IJM's data in collaboration Data & Analytics and Cyber Security teams ;
• Develop and deliver Application Development team guidelines on proper documentation of systems design, operations, and disaster recovery procedures;
• Examine areas of opportunity to improve the scalability of our technology stack, including working as a team to make architecture and technology framework decisions;
• Create and maintain proper application documentation for all IJM custom applications and integrations.

Communication

• Clearly articulate the impact, value and effort of technical proposals to technical and non-technical audiences;
• Represent the Application Development team and serve as technical advisor in decisions regarding system enhancements or feature request;
• Regularly inform key leadership on potential opportunities for integration and data management;
• Clearly relay information upstream and downstream between HQ and Regional leadership and offshore vendors related to custom applications;
• Manage availability of Application Development team, ensuring continual support to IJM busine