Solutions Architect- SaaS Services

Ontario Systems, LLC in; Muncie (IN); Remote; USD 100,000 - 120,000; Full time

Job summary

An innovative company is seeking a Solutions Architect to bridge the gap between product, sales, and customer success. This role involves guiding clients through the solution design process, ensuring seamless adoption of the platform. Ideal candidates will have a strong background in Revenue Cycle Management and SaaS platforms, with a knack for solving complex problems. Join a collaborative team that values your input and offers a flexible work environment, competitive pay, and generous benefits. If you're passionate about helping customers succeed and thrive in a dynamic setting, this opportunity is for you.

Benefits

Flexible Work Environment

Flexible Time Off

Competitive Pay

401(k) with Employer Match

Health Insurance

Paid Parental Leave

Paid Holidays

Educational Assistance

Wellness Program

Paid Volunteer Time Off

Qualifications

• 5+ years in a Solutions Architect or similar role with RCM experience.
• Strong understanding of business process design and workflow automation.

Responsibilities

• Act as the technical point of contact during pre and post-sales activities.
• Design scalable architectures using our platform's configuration tools.

Skills

Solutions Architecture

Revenue Cycle Management (RCM)

SaaS Platforms

Workflow Automation

API Integration

JavaScript

Python

Problem Solving

Communication Skills

Job description

Solutions Architect- SaaS Services (Finance)

Solutions Architect- SaaS Services (Finance)

Solutions Architect- SaaS Services

Department: Corporate

Employment Type: Permanent - Full Time

Location: Remote, US

Reporting To: Joe Mack
Description

Finvi is looking for a Solutions Architect.

This position will be remote.

The Role

As a Solutions Architect, you'll be at the intersection of product, sales, and customer success. You'll guide prospects and customers through the solution design process-understanding their needs, mapping them to our platform, and ensuring a smooth path from first demo to full deployment. This role is part strategist, part builder, and part partner. You'll get to design scalable solutions that help customers unlock real value-fast.

The Solutions Architect will be the go-to technical advisor for prospects and customers evaluating and implementing our platform. You'll work cross-functionally with Sales, Product, and Engineering to design solutions that solve real business problems using our workflow engine. Your job is to understand customer needs, map them to platform capabilities, and ensure smooth adoption of our product. This is a strategic, customer-facing role perfect for someone who loves solving complex problems with a consultative approach, thrives with early-stage products and wants to shape how our product is positioned and implemented. To be successful in this role, you must have Revenue Cycle Management (RCM) industry experience

Visa sponsorship or transfer of an existing visa is not available for this position. You must be authorized to work directly for any employer in the United States without visa sponsorship or transfer.
What You'll Do

• Act as the product and technical point of contact during pre and post-sales activities and early customer onboarding
• Lead discovery conversations to understand business requirements and translate them into workflow solutions
• Translate business needs into product configurations, custom scripts, integrations, or extensions
• Design scalable architectures using our platform's configuration tools, APIs, and integrations
• Deliver tailored demos, prototypes, and proofs of concept to showcase product value
• Collaborate with Product and Engineering to inform roadmap priorities based on customer feedback (add resolving product gaps)
• Partner with Customer Success to ensure successful go-lives and long-term customer success
• Contribute to solution playbooks, reusable assets, and implementation best practices, constantly seeking areas for improvement of tools and processes
• Serve as a trusted technical advisor to mid-market and enterprise customers

What You'll Need

• 5+ years in a Solutions Architect, Implementation Architect, or similar role must have experience in the RCM Industry
• Experience with SaaS platforms-specifically a workflow solution with various degrees of configuration
• Experience with developing and influencing the processes to deliver new-to-market products to internal and external stakeholders
• Strong understanding of business process design, workflow automation, or system integration
• Comfort working with APIs, data models, and scripting (e.g., JavaScript, Python, or similar)
• Ability to manage multiple projects in a fast-paced, customer-first environment
• Comfort working in an early-stage startup: ambiguity, rapid iteration, and ownership
• Technical fluency (e.g. APIs, data models, scripting languages like JavaScript or Python)
• Excellent communication and presentation skills; able to work with technical and non-technical audiences
• Strong problem-solving mindset and ability to navigate ambiguity with an early-stage product
• A passion for helping customers succeed and a collaborative approach to work

What's In It For You

• Finvi offers, for most positions, a flexible work environment*
• Hybrid or remote unless otherwise identified*
• Flexible Time Off* for exempt roles to keep up with today's varied lifestyles and ample PTO** for non-exempt.
  • WA non-exempt employees can utilize up to 12 days of vacation per year and up to 6 days of paid sick leave per year.
• Competitive pay and 401(k) with employer match
• Health insurance with wellness discounts, medical, dental, and vision care
• Three (3) weeks Paid Parental Leave for new parents
• Eight (8) Paid Holidays throughout the year
• We invest in our employees through educational assistance and learning and development
• Robust Wellness Program includes opportunities to earn money for your Health Savings Account (HSA) or Health Reimbursement Account (HRA)
• Paid Volunteer Time Off Program to make a difference in your community
• Learn more about what Finvi offers here: https://finvi.com/about-us/careers/

*Limitations may apply based on role and company need
**PTO hours for non-exempt employees may vary depending on the state of residence.

The typical base pay range for this role across the U.S. is [USD $100,000 - $120,000 per year].

Finvi has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role (the applicable base pay range will depend on what ultimately is determined to be the candidate's primary work location). Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Offers are made within the base pay range applicable at the time.

At Finvi, certain roles are eligible for additional rewards, including merit increases, annual bonus, and equity. These awards are allocated based on individual performance and role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue depending on the terms of the plan and the employee's role.