Solutions Architect IV

Mindlance; United States; Remote; USD 100,000 - 150,000; Full time

Job summary

A leading technology consulting firm seeks a Solution Architect to engage clients and enhance technical solutions delivery. This role requires expertise in enterprise software, MDM, and effective communication skills to drive customer success. Candidates with 5+ years of experience in relevant domains will thrive in a dynamic environment.

Qualifications

• 5+ years’ experience as a Solution Architect or related role.
• Trained in enterprise software and IT management.
• Knowledgeable in protocols and APIs.

Responsibilities

• Engage with customers to understand business objectives and demonstrate solutions.
• Guide implementations and troubleshoot technical issues.
• Work with teams to improve customer feedback integration.

Skills

Communication

Technical Consulting

Problem Solving

Cross-Functional Partnership

Tools

MDM

AR/VR

Web Technologies

Identity Access Management

Job description

Job Description

Enterprise architecture and integration components - become a Technical Subject Matter Expert. Engage customers and Channel partners to understand their business objectives and demonstrate the value proposition of Reality Labs solutions, delivering customer pre-sales technical engagements.

Guide our customers and Channel partners' implementations and technical growth, identify key system architecture components, propose and help clients build solutions that unblock deployments. Build strong technical relationships with existing customers and drive growth and adoption of products. Enable Channel partners on solutions. Troubleshoot technical issues hands-on. Create documentation and develop best practices to help.

Engage with business, product, and engineering teams to drive the success of products by providing customer feedback. Flexibility to travel up to 20% of the time.

Qualifications

• 5+ years’ experience as a Solution Architect, Technical Consultant, or Partner/Sales/Solutions Engineer.
• Experience communicating to technical and business audiences.
• Knowledge of the enterprise software space and I.T. management areas such as device and mobile management.
• Experience with identity, provisioning, security, networking, and other aspects of successful software and hardware deployments in Enterprise environments, including user management, authentication, MDM, SSO, and SCIM solutions.
• Knowledge of the web technology stack and supporting technologies (protocols, APIs).

Key Projects/Day-to-Day Responsibilities

Work with resellers, highly technical teams, and help META sales and reseller teams. Enablement, training, debugging, and selling META headsets.

Team & Role Context

Team of 6. This role fits within the team to support technical solutions and customer engagement.

What Makes This Role Interesting?

Opportunity to help build run rate, scale operations, identify new tools, and work with the latest tech.

Value Added or Experience Gained

Working with MDM solutions, gaining valuable knowledge in XR space, and collaborating with different META stakeholders. It’s like a startup within a large organization like META.

Must-Have Skills

• Experience with MDM and AR/VR.
• Knowledge of the web technology stack and supporting technologies (protocols, APIs).
• Experience with identity access management.

Nice-to-Have Skills

• Effective communication.
• Ability to handle ambiguity.
• Strong cross-functional partnership skills.

Experience

Minimum 5 years of relevant experience.

Interview Process

• 2 rounds: screening and technical.
• Interview durations: 30 and 45 minutes.

EEO Statement

Mindlance is an Equal Opportunity Employer and does not discriminate based on minority, gender, disability, religion, LGBTQI status, age, or veteran status.