Solutions Architect - Enterprise IT & Cloud Strategy

Entech; Fort Myers (FL); On-site; USD 105,000 - 145,000; Full time

Benefits offered by this job

Free Employee Medical Insurance

Fully Vested 401(k) Match

Flexible Time Off

Job summary

Entech is a Managed IT Services Provider delivering secure technology solutions across Florida. The Solutions Architect supports both outside and inside sales in discovering and presenting technical solutions and responding to customer requests for information or proposals, while architecting complex solutions beyond standard MSP coverage.

You will work with customers to determine needs and budgets, and collaborate with the Project team to create accurate statements of work for major

Qualifications

• High School Diploma or GED; two years college or equivalent work experience preferred.
• Ten years of related experience or relevant coursework.
• Demonstrated track record of managing a wide variety of technology infrastructure, deployment, cloud, and migration projects.
• Advanced knowledge in project management principles.
• Experience using ConnectWise or other ticketing, incident management or project management applications.

Responsibilities

• Assist outside and inside sales representatives in discovery and presentation of technical solutions.
• Respond to requests for information or requests for proposals from customers, supplying the technical details of proposed solutions.
• Architect complex and non-complex solutions that fall outside of the coverage of a client partner's Managed Service agreement.
• Understand business problems of C-level executives and provide solutions-driven approaches.
• Strategic approach to technical selling with a professional understanding of customer expectations.
• Work with customers to determine needs and budget.
• Collaborate with Project Manager to create accurate statements of work for major infrastructure projects.
• Create project charters for pre-project validation and approvals.
• Participate in post-project meetings to review key metrics and lessons learned.
• Help facilitate handoff from sales to project teams.
• Research and develop new products and services.
• Provide guidance to peers but no formal supervisory responsibility.
• Adhere to HIPAA and information security policies.

Skills

Windows 10/11

Microsoft Cloud (Azure/M365)

Networking hardware/config

Cybersecurity Solutions

Business Continuity Solutions

IPv4/IPv6

Hyper-V/vSphere/Citrix

SQL

Terminal Services/VPN

CRM software

Microsoft Office

Education

High School Diploma or GED

Two years college or equivalent work experience

Demonstrated track record in technology infra/projects

Advanced project management knowledge

ConnectWise or similar tools experience

Tools

ConnectWise

CRM software

Job description

Entech is a Managed IT Services Provider delivering secure technology solutions across Florida. The Solutions Architect supports both outside and inside sales in discovering and presenting technical solutions and responding to customer requests for information or proposals, while architecting complex solutions beyond standard MSP coverage.

You will work with customers to determine needs and budgets, and collaborate with the Project team to create accurate statements of work for major