Solutions Architect/Engineer

Pump.co; San Francisco (CA); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Comprehensive healthcare

401(k) plan

Generous PTO: 13 accrued days, plus company shutdown December 24—January 1st

Job summary

Pump.co in San Francisco is seeking a Solutions Engineer to play a critical role in building their AI-powered platform. This position involves working closely with infrastructure, collaborating with engineers and designers, and engaging directly with clients to deliver seamless solutions.

The ideal candidate has 3+ years of experience in relevant roles, a strong focus on cloud-native technologies, and should possess excellent communication skills. The role offers comprehensive healthcare, a 401(k) plan, and generous PTO.

Qualifications

• 3+ years of experience as a DevOps Engineer, Cloud Engineer, Platform Engineer, or Solutions Engineer.
• Experience in pre-sales or post-sales solution engineering.
• Strong communication skills and ability to collaborate across teams.

Responsibilities

• Partner with the sales team to facilitate client onboardings.
• Assist clients pre- and post-sale with onboarding and troubleshooting.
• Collaborate with engineers and designers to build a user-friendly platform.
• Define and execute the technical roadmap.
• Design and implement cloud-native infrastructure.

Skills

DevOps Engineering

Cloud-Native Infrastructure

Strong Communication Skills

AWS

GCP

Azure

Education

BS or MS in Computer Science, Engineering, or a related field

Tools

CloudFormation

Terraform

Kubernetes

Docker

Job description

Cloud spend is a whopping $500 billion/yr, the biggest growing expense category for any tech company - tackling these costs requires continuous effort and time from DevOps teams.

Pump is building the fastest way to save ~60% on cloud spend. Our AI‑powered platform not only fully automates savings but we also leverage the power of group buying for even greater discounts. Our mission is to use AI to transform the status quo of cloud cost optimization.

We are backed by Y Combinator and our founding team consists of seasoned entrepreneurs with prior exits. We have a transparent, collaborative and a fast‑paced culture that prioritizes winning with a flat organizational structure.

About the Role

We’re looking for a hands‑on Solutions Engineer to play a critical role in building our platform and shaping the technical direction of the company. You’ll work across infrastructure, collaborate with engineers, designers, and founders, and directly engage with clients to deliver seamless solutions. This is an early‑stage, career‑defining opportunity to have a lasting impact on both our product and company vision.

Responsibilities

• Partner with the sales team to facilitate client onboardings and architecture reviews.
• Assist clients pre‑ and post‑sale with onboarding and troubleshooting issues on the Pump platform.
• Collaborate with engineers and designers to build a user‑friendly, scalable, and intuitive platform.
• Define and execute the technical roadmap, balancing innovation with technical debt.
• Develop, extend, and maintain development processes, tools, and workflows.
• Contribute to product strategy and roadmap.
• Design and implement cloud‑native infrastructure alongside the team.

Qualifications

• BS or MS in Computer Science, Engineering, or a related field.
• 3+ years of experience as a DevOps Engineer, Cloud Engineer, Platform Engineer, or Solutions Engineer, focused on cloud‑native infrastructure.
• Experience in pre‑sales or post‑sales solution engineering and other client‑facing roles.
• Must‑have: Experience with AWS, GCP, and Azure; knowledge of cloud cost and billing is a plus.
• Experience with Infrastructure‑as‑Code tools: CloudFormation, Terraform, CDK, etc.
• Nice‑to‑have: Kubernetes, Docker, and distributed systems.
• Certifications in AWS, GCP, Azure, Kubernetes, or Terraform are a plus.
• Strong communication skills and ability to collaborate across teams.
• Enjoys prototyping and experimenting quickly.
• Ability to work full‑time in‑office, 5 days/week.
• Comprehensive healthcare and dental coverage for you
• 401(k) plan
• Generous PTO: 13 accrued days, plus company shutdown December 24—January 1st