Solutions Architect (Box Consulting)

Box; Redwood City, California, New York (CA, MO, NY); Hybrid; USD 133,000 - 195,000; Full time

Job summary

An established industry player in cloud content management is seeking a Solutions Architect to join their dynamic team. In this high-impact role, you will leverage your technical expertise to design and implement complex solutions that empower enterprises to transform their workflows. With a focus on collaboration and customer success, you will work closely with diverse teams and clients, ensuring satisfaction while promoting innovative platform solutions. This is a unique opportunity to be at the forefront of technology transformation, driving impactful change in an AI-first era.

Qualifications

• 7+ years of development or consulting experience.
• Expertise in cloud architecture and system design.

Responsibilities

• Define and build complex solutions for customer satisfaction.
• Collaborate with teams to drive adoption of Box products.

Skills

Cloud Solution Architecture/System Design

Python

Typescript

Node.js (MEAN stack)

Java

.NET

Visualforce

APIs

DevOps

Infrastructure

Job description

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together, and at Box, you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

We have a dynamic team of consultants and technologists dedicated to making our customers successful, but our needs are growing more sophisticated and technically complex. We aim to add more consultative and technical expertise to the Technology Consulting team to solve their most complex challenges through thought leadership and technical domain expertise.

Box is growing rapidly. Every business in the world is attempting to modernize their work processes. As the leader in cloud content management, we have the tools to enable enterprises to transform how people work together. We engage directly with the largest and most complex enterprises, which rely on Box and our technology to transform their business. To succeed, they depend on technologists who can advise them throughout their transformation journey.

WHAT YOU'LL DO

The Solutions Architect, part of the Customer Success organization and the Box Consulting team, works across Box and with customers to define and build complex solutions. This high-impact, high-visibility role is responsible for ensuring customer satisfaction while promoting Box's technical and platform solutions. You will build and sustain customer and partner relationships, driving adoption of the Box product and platform. You will collaborate with sales and field teams to understand customer needs, envision future states, and help customers achieve them.

Daily tasks may include advising an enterprise on designing a custom document vault or migrating millions of files into Box, or integrating Box into a customer's CRM. Technical challenges are ever-present.

WHO YOU ARE

You are a technologist at heart, passionate about applying technology to solve complex problems. You enjoy being a trusted advisor and a change agent, collaborating with diverse teams for successful outcomes. You are curious, eager to learn, and love sharing knowledge. You are skilled at architecting technical solutions using Box configurations, APIs, SaaS technologies, and partner tools, with confidence presenting to executives and technical teams alike. You understand REST APIs and JSON, and can translate complex solutions into understandable parts.

You facilitate conversations that lead to solution architectures and strategies, handle technical questions during meetings, and develop project documentation, technical specifications, and business requirements. Ultimately, you are viewed as a trusted advisor whose goals align with customer business strategies, owning the development and delivery of custom solutions.

Required Skills:

• 7+ years of development, consulting, or professional services experience
• Comfort working in dynamic environments with ambiguity, speaking to both technical and non-technical audiences
• Expertise in cloud solution architecture/system design (APIs, DevOps, Infrastructure, middleware, scale/rate limits)
• Experience with Python, Typescript, Node.js (MEAN stack), Java, .NET, Visualforce
• Ability to lead pre-sales scoping and deliver repeatable technical solutions based on market trends and customer needs
• Developing industry best-practice solutions and supporting successful GTM strategies
• Collaborating with sales and customer success teams to forecast capacity and meet revenue targets
• Supporting bookings targets alongside Solutions Consultants

Preferred Skills:

• Experience with Enterprise Content Management systems and cloud migrations

Box values community and in-person collaboration, with a minimum of 2 days per week in the office, typically Tuesdays and Thursdays. More details will be shared during the hiring process.

We believe diverse experiences enrich our culture, products, and community. If you're passionate about this role but unsure if you meet all requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer committed to diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or other protected categories. We strive to provide accommodations for applicants with disabilities and ensure an inclusive interview process.

For more details, visit our Privacy Notices and Fair Chance Ordinance links. The salary range for the U.S. is $133,500 - $194,500 USD, dependent on experience and location, and includes potential equity and benefits.