Solutions Architect (Box Consulting)

Box; San Francisco, California, Claremont (CA, MO, CA); Hybrid; USD 90,000 - 150,000; Full time

Job summary

An innovative firm is seeking a Solutions Architect to join their dynamic Technology Consulting team. In this pivotal role, you will leverage your extensive experience in cloud architecture and system design to deliver tailored solutions that empower customers to transform their workflows. Collaborating closely with diverse teams, you will act as a trusted advisor, guiding enterprises through their digital transformation journeys. This position offers a unique opportunity to impact how organizations manage content in an AI-first era, ensuring customer satisfaction while promoting cutting-edge solutions. If you're passionate about technology and thrive in a collaborative environment, this role is perfect for you.

Qualifications

• 7+ years of development or consulting experience in cloud solutions.
• Expertise in cloud architecture, system design, and APIs.

Responsibilities

• Work with customers to define and build complex solutions.
• Drive product adoption and maintain customer relationships.

Skills

Cloud Architecture

System Design

Python

Typescript

Node.js

Java

.NET

Visualforce

REST APIs

DevOps

Job description

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together, and at Box, you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

We have a dynamic team of consultants and technologists dedicated to making our customers successful. As our needs grow more sophisticated and technically complex, we seek to add more consultative and technical expertise to our Technology Consulting team to solve challenging problems through thought leadership and domain expertise.

Box is growing rapidly. Every business worldwide is attempting to modernize their work processes. As a leader in cloud content management, we enable enterprises to transform collaboration. We work directly with some of the largest, most complex enterprises, helping them succeed with our technology. To do so, they rely on technologists who can advise them through their transformation journeys.

WHAT YOU'LL DO

The Solutions Architect, part of the Customer Success organization and the Box Consulting team, works with customers to define and build complex solutions. This high-impact role ensures customer satisfaction while promoting Box solutions. You will build and maintain customer and partner relationships, drive product adoption, and collaborate with sales and field teams to understand customer needs, envision future states, and facilitate their achievement.

Daily tasks may include advising enterprises on designing custom document vaults or migrating millions of files into Box, as well as integrating Box into their existing systems like CRM. Technical challenges are diverse and plentiful.

WHO YOU ARE

You are a technologist passionate about applying technology to solve complex problems. You enjoy acting as a trusted advisor and change agent, collaborating across diverse teams. You are curious, eager to learn, and skilled at architecting solutions using Box configurations, APIs, SaaS technologies, and partner tools. You can communicate technical ideas effectively to both technical and non-technical audiences, including executives and developers. You understand REST APIs and JSON, and can translate complex solutions into understandable parts.

You facilitate conversations that lead to solution architectures and strategies, support technical questions during meetings, and develop project documentation, statements of work, and technical specifications. Ultimately, you are seen as a trusted advisor whose goals align with customers’ business strategies and who owns the development and delivery of custom solutions.

Required Skills

• 7+ years of development, consulting, or professional services experience
• Comfort working in dynamic environments with ambiguity, able to communicate effectively with technical and non-technical stakeholders
• Expertise in cloud architecture and system design (APIs, DevOps, infrastructure, middleware, scale, rate limits, etc.)
• Experience with Python, Typescript, Node.js (MEAN stack), Java, .NET, Visualforce
• Ability to establish technical delivery expertise based on market trends, research, and customer requirements, leading pre-sales scoping and solution delivery
• Developing and delivering repeatable solutions and best practices for industry success
• Collaborating with Sales and Customer Success teams to execute GTM strategies
• Accurately forecasting capacity and revenue targets
• Supporting bookings targets with Solutions Consultants

Preferred Skills

• Expertise in Enterprise Content Management systems and cloud migrations

Box values community and collaboration. Employees are expected to work from their assigned office at least 2 days per week, focusing on Tuesdays and Thursdays. Our recruiter will share more about our culture during hiring.

We believe diverse experiences benefit our culture, products, customers, and world. We encourage passionate, high-performing applicants, even if you don’t meet all requirements.

EQUAL OPPORTUNITY

We are committed to diversity and equal opportunity employment. We do not discriminate based on race, religion, gender, sexual orientation, age, disability, or other protected categories. We provide accommodations for applicants with disabilities. For more details, please see our Privacy Notices and relevant local ordinances.