Solutions Architect

Firstsource; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

Firstsource is seeking a highly skilled Solutions Architect to lead the design, integration, and optimization of cloud-native BPaaS solutions. You will influence architecture, security, and performance across the BPaaS environment.

Key focus areas include middleware integration (Informatica, MuleSoft, Edifecs), cloud platforms (Azure/AWS/GCP), and DevOps-driven CI/CD, IaC, with strong emphasis on network security and regulatory compliance.

Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, or related field.
• 10-15 years of progressive IT architecture/solution design experience.
• Hands-on experience with middleware/integration tools (Informatica, MuleSoft, Edifecs).
• Strong background in DevOps, CI/CD, IaC (Terraform, Ansible, etc.).
• Proven experience in network architecture, VPNs, load balancers, firewalls, and enterprise connectivity.

Responsibilities

• Define and maintain the overall architecture blueprint for the BPaaS environment, ensuring scalability, security, and performance.
• Design and implement integration patterns using middleware gateways (Edifecs, Informatica, MuleSoft) to support enterprise connectivity.
• Lead adoption and optimization of cloud-native services (Azure, AWS, or GCP) for hosting, integration, and data services.
• Oversee configuration and performance optimization of integration gateways (Edifecs XEngine/IG, MuleSoft API Gateway, Informatica).
• Provide guidance on enterprise network architecture, including routing, VPN, and firewall design.

Skills

Cloud architectures

DevOps practices

API integration

Network security

Stakeholder management

Education

Bachelor's or Master's in CS/Engineering

10-15 years IT architecture/solution design

Tools

Informatica

MuleSoft

Edifecs

Terraform

Ansible

Job description

Position Overview

We are seeking a highly skilled Solutions Architect to join our BPaaS (Business Process as a Service) technology team. The Solutions Architect will be responsible for designing, integrating, and optimizing cloud-native solutions across our BPaaS environment. This role requires deep expertise in cloud platforms, DevOps practices, middleware integration (Informatica, MuleSoft, or Edifecs), and strong network/security design to ensure scalable, secure, and compliant solutions that align with client and program requirements.

Key Responsibilities

• Architecture & Design
  
  
  
  • Define and maintain the overall architecture blueprint for the BPaaS environment, ensuring scalability, security, and performance.
  
  
  • Design and implement integration patterns using middleware gateways (Edifecs, Informatica, MuleSoft) to support enterprise connectivity.
  
  
  • Translate business and technical requirements into detailed architecture and solution designs.
  
  
  
  


• Cloud & DevOps Enablement
  
  
  
  • Lead adoption and optimization of cloud-native services (Azure, AWS, or GCP) for application hosting, integration, and data services.
  
  
  • Partner with DevOps teams to establish CI/CD pipelines, infrastructure as code (IaC), and automated deployment strategies.
  
  
  • Implement high-availability, disaster recovery, and capacity planning solutions.
  
  
  
  


• Integration & Middleware
  
  
  
  • Oversee configuration and performance optimization of integration gateways (e.g., Edifecs XEngine/IG, MuleSoft API Gateway, Informatica).
  
  
  • Collaborate with internal and external teams to ensure smooth partner-to-partner and system-to-system integrations.
  
  
  • Define governance standards for APIs, data exchange, and message transformation.
  
  
  
  


• Network & Security
  
  
  
  • Provide guidance on enterprise network architecture, including routing, VPN, and firewall design.
  
  
  • Ensure compliance with HIPAA, SOC2, and other regulatory standards by embedding security best practices into solution design.
  
  
  • Partner with InfoSec to implement identity/access management, encryption, and monitoring frameworks.
  
  
  
  


• Stakeholder Engagement
  
  
  
  • Collaborate with business, technical, and vendor stakeholders to align solution designs with program objectives.
  
  
  • Present architectural options and recommendations to leadership and client teams.
  
  
  • Provide mentorship and technical guidance to development, infrastructure, and operations teams.
  
  
  
  

Qualifications

Education & Experience

• Bachelor's or Master's degree in Computer Science, Engineering, or related field OR 10-15 years of progressive IT architecture/solution design experience in lieu of a degree.


• 8+ years of IT architecture and solution design experience, including 3+ years in cloud and BPaaS environments.


• Hands-on experience with middleware/integration tools (Informatica, MuleSoft, Edifecs).


• Strong background in DevOps, CI/CD, IaC (Terraform, Ansible, etc.).


• Proven experience in network architecture, VPNs, load balancers, firewalls, and enterprise connectivity.


• Security architecture experience (IAM, encryption, audit logging) highly desirable.

Skills & Competencies

• Deep understanding of cloud architectures (Azure, AWS, or GCP).


• Expertise in middleware/API management platforms.


• Strong knowledge of networking protocols and enterprise integration patterns.


• Familiarity with regulatory and compliance frameworks (HIPAA, SOC2, HITRUST).


• Excellent communication and stakeholder management skills.


• Ability to operate in a fast-paced, multi-vendor environment.

Preferred Qualifications

• Experience with Edifecs middleware suite (XEngine, IG, TM).


• Background in healthcare payer systems or BPaaS environments.


• Certifications: AWS Solutions Architect, Azure Solutions Architect Expert, etc.