Solutions Architect

Firstsource Solutions Ltd; United States; On-site; USD 120,000 - 150,000; Full time

Job summary

A leading technology service provider is seeking an experienced Solutions Architect to design and optimize cloud-native solutions in a BPaaS environment. The ideal candidate will have at least 8 years of IT architecture experience, with a strong focus on DevOps, middleware integration, and network/security design. This position involves collaborating with various stakeholders and ensuring compliance with industry standards, suitable for those eager to thrive in a dynamic environment.

Qualifications

• 8+ years of IT architecture and solution design experience in cloud and BPaaS environments.
• Proven experience in network architecture, firewalls, and enterprise connectivity.
• Hands-on experience with CI/CD and infrastructure as code tools.

Responsibilities

• Define and maintain architecture blueprints for BPaaS.
• Design integration patterns using middleware gateways.
• Lead adoption of cloud-native services for application hosting.

Skills

Cloud platform expertise (Azure, AWS, GCP)

DevOps practices

Middleware integration (Informatica, MuleSoft, Edifecs)

Network architecture and security

API management

Stakeholder engagement

Education

Bachelor’s or Master’s degree in Computer Science or related field

10-15 years of IT architecture/solution design experience

Tools

Terraform

Ansible

Informatica

MuleSoft

Edifecs

Job description

We are seeking a highly skilled Solutions Architect to join our BPaaS (Business Process as a Service) technology team. The Solutions Architect will be responsible for designing, integrating, and optimizing cloud‑native solutions across our BPaaS environment. This role requires deep expertise in cloud platforms, DevOps practices, middleware integration (Informatica, MuleSoft, or Edifecs), and strong network/security design to ensure scalable, secure, and compliant solutions that align with client and program requirements.

Key Responsibilities

• Define and maintain the overall architecture blueprint for the BPaaS environment, ensuring scalability, security, and performance.
• Design and implement integration patterns using middleware gateways (Edifecs, Informatica, MuleSoft) to support enterprise connectivity.
• Translate business and technical requirements into detailed architecture and solution designs.
• Lead adoption and optimization of cloud‑native services (Azure, AWS, or GCP) for application hosting, integration, and data services.
• Partner with DevOps teams to establish CI/CD pipelines, infrastructure as code (IaC), and automated deployment strategies.
• Implement high‑availability, disaster recovery, and capacity planning solutions.
• Integration & Middleware
• Oversee configuration and performance optimization of integration gateways (e.g., Edifecs XEngine/IG, MuleSoft API Gateway, Informatica).
• Collaborate with internal and external teams to ensure smooth partner‑to‑partner and system‑to‑system integrations.
• Define governance standards for APIs, data exchange, and message transformation.
• Network & Security
• Provide guidance on enterprise network architecture, including routing, VPN, and firewall design.
• Ensure compliance with HIPAA, SOC 2, and other regulatory standards by embedding security best practices into solution design.
• Partner with InfoSec to implement identity/access management, encryption, and monitoring frameworks.
• Stakeholder Engagement
• Collaborate with business, technical, and vendor stakeholders to align solution designs with program objectives.
• Present architectural options and recommendations to leadership and client teams.
• Provide mentorship and technical guidance to development, infrastructure, and operations teams.

Qualifications

Education & Experience

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field OR 10‑15 years of progressive IT architecture/solution design experience in lieu of a degree.
• 8+ years of IT architecture and solution design experience, including 3+ years in cloud and BPaaS environments.
• Hands‑on experience with middleware/integration tools (Informatica, MuleSoft, Edifecs).
• Strong background in DevOps, CI/CD, IaC (Terraform, Ansible, etc.).
• Proven experience in network architecture, VPNs, load balancers, firewalls, and enterprise connectivity.
• Security architecture experience (IAM, encryption, audit logging) highly desirable.
• Deep understanding of cloud architectures (Azure, AWS, or GCP).
• Expertise in middleware/API management platforms.
• Strong knowledge of networking protocols and enterprise integration patterns.
• Familiarity with regulatory and compliance frameworks (HIPAA, SOC 2, HITRUST).
• Excellent communication and stakeholder management skills.
• Ability to operate in a fast‑paced, multi‑vendor environment.

Preferred Qualifications

• Experience with Edifecs middleware suite (XEngine, IG, TM).
• Background in healthcare payer systems or BPaaS environments.