Solutions architect

Mosaic.tech; Stockton (CA); On-site; Full time

Job description

• Lead the technical pre-sales process by defining and scoping customer engagements
• Interest and experience in Kubernetes eco-system and deploying to private and public cloud environments
• Act as a trusted adviser to guide customers through their adoption of Elotl products during an engagement
• Be an advocate for the customer by capturing feature requests and product defects
• Understand customer-specific use cases to build solutions that incorporate Elotl products
• Define and delegate tasking for consultants and customer teammates
• Help ensure the overall success of a customer engagement
• Help maintain a community for documenting best practices for the adoption of Elotl products
• Manage stressful situations with calm professionalism, empathy, and compassion
• Actively engage with the Elotl community and related open source projects to foster adoption
• Help evangelize Elotl products and services through speaking engagements (conferences, meetups, webinars) and content (blogs, articles)