Solutions Architect - PreSales

Elasticsearch B.V.; Germany (OH); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

Flexible work locations

Generous vacation days

Parental leave

Job summary

Elasticsearch B.V. is seeking a Solutions Architect to act as a technical authority and advisor, integral to sales success. You will build strong relationships with customers and partners, enabling effective solutions through the Elastic Stack. The role requires fluency in German and involves traveling up to 30% within the region.

Join us for a competitive pay, flexible working conditions, and generous benefits, including 16 weeks of paid parental leave and health coverage for families.

Qualifications

• Proven track record in technical presales roles with enterprise accounts.
• Experience in presenting modern platforms and software effectively.
• Demonstrated ability to develop and maintain customer relationships.

Responsibilities

• Serve as technical point of contact for accounts in assigned territory.
• Develop understanding of customer goals and articulate solutions.
• Educate and enable partners in sales cycles.

Skills

Technical presales success

Customer relationship management

Articulating technology benefits

Fluency in German

Influencing and inspiring groups

Job description

What is The Role:

Are you looking to make a real impact and play a meaningful role in the growth of our company?

As a Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

What You Will Be Doing:

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.
• Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
• Creating and owning value based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions and services.
• Onboarding, educating and enabling our partners, and supporting them in sales cycles.
• Creating collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams.
• Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic.

What You Bring:

• A track record of success in a technical presales role within enterprise accounts -- enough experience selling and implementing technology to earn your customer’s trust.
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
• The ability to inspire groups, both large and small.
• Fluency in German is essential.
• A willingness to travel 30% within region, as well as occasionally internationally.

Additional Information – We Take Care of Our People:

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact – We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [e-mail]. We will reply to your request within 24 business hours of submission.