Solutions Account Manager, Research Intelligence, Midwest

Elsevier; Kentucky; Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Wellbeing initiatives

Parental leave

Study assistance

Sabbaticals

Flexible hours

Job summary

Elsevier is seeking a Solutions Account Manager for Research Intelligence to partner with universities in the Midwest, driving adoption of AI-powered research tools and data platforms.

You will build long-term strategic relationships with libraries and research offices, lead account plans, forecast accurately, and collaborate across teams to deliver value.

Qualifications

• Experience managing complex accounts and achieving revenue targets.
• Ability to engage credibly with senior academic, research, or institutional stakeholders.
• Strong understanding of data, analytics, or technology-enabled solutions, with curiosity about AI in research.
• Excellent communication, presentation, and relationship-building skills.
• Strategic thinking with the ability to translate customer needs into actionable account plans.
• Comfort working with CRM and forecasting tools to manage opportunities and performance.
• Ability to work independently while collaborating effectively with cross-functional teams.

Responsibilities

• Drive revenue growth across a portfolio of AI-powered research intelligence platforms, data licensing, and solutions products.
• Champion AI-enabled research discovery, analytics, and insight tools that help customers work faster and more effectively.
• Use a consultative sales approach to understand customer challenges and develop tailored, high-impact solutions.
• Build and manage strategic relationships with libraries, research offices, and academic leadership teams.
• Develop and execute account strategies that expand partnerships and deliver long-term value.
• Maintain accurate forecasting and pipeline management using tools such as Salesforce, Gong and Clari.
• Gather and share market and competitive insights to inform product and go-to-market strategy.
• Represent Elsevier at academic conferences and higher-education events to generate meaningful engagement and pipeline.

Skills

Revenue growth

Consultative selling

Relationship building

CRM & forecasting

Tools

Salesforce

Gong

Clari

Job description

Solutions Account Manager, Research Intelligence, Midwest

Are you excited by the opportunity to help universities unlock the full potential of AI in research and discovery? Do you want to partner with academic leaders to shape how science is done, using world-class data and intelligent technologies?

About our Team

You’ll be at the forefront of transforming how science gets done — putting cutting-edge AI tools and world-class research databases into the hands of faculty, researchers, and university leaders who are driving the world’s most important discoveries. This isn’t a routine sales role. It’s a chance to shape the future of research.

About the Role

As a Solutions Account Manager for Research Intelligence at Elsevier, you will work with academic institutions to transform research workflows through AI-powered solutions. This role combines strategic account leadership with consultative selling, enabling customers to accelerate discovery, improve decision-making, and advance their research missions. You will own meaningful, long-term partnerships that put Elsevier’s research intelligence tools at the center of institutional strategy.

Territory: IN IL OH KY. Residence in one of the respective states is preferred but not required.

Responsibilities

• Drive revenue growth across a portfolio of AI-powered research intelligence platforms, data licensing, and solutions products
• Champion AI-enabled research discovery, analytics, and insight tools that help customers work faster and more effectively
• Use a consultative sales approach to understand customer challenges and develop tailored, high-impact solutions
• Build and manage strategic relationships with libraries, research offices, and academic leadership teams
• Develop and execute account strategies that expand partnerships and deliver long-term value
• Maintain accurate forecasting and pipeline management using tools such as Salesforce, Gong and Clari
• Gather and share market and competitive insights to inform product and go-to-market strategy
• Represent Elsevier at academic conferences and higher-education events to generate meaningful engagement and pipeline

Requirements

• Proven experience managing complex accounts and achieving revenue targets in a consultative sales environment
• Ability to engage credibly with senior academic, research, or institutional stakeholders
• Strong understanding of data, analytics, or technology-enabled solutions, with curiosity about AI in research
• Excellent communication, presentation, and relationship-building skills
• Strategic thinking with the ability to translate customer needs into actionable account plans
• Comfort working with CRM and forecasting tools to manage opportunities and performance
• Ability to work independently while collaborating effectively with cross-functional teams

Work in a Way That Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

Primary Location Base Pay Range: Home based-Illinois $85,500 - $158,600. Total Target Cash Range: $131,500 - $244,300. If performed in Chicago, IL, the base pay range is $89,600 - $166,200, the total target cash range is $137,800 - $255,900. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence.

By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most. We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.

With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier. Elsevier is part of RELX Group. Let’s shape progress together. Join us. elsevier.com/about/careers