Account Manager, Research Intelligence (Midwest, US)

Elsevier; Midwest (WY); Hybrid; USD 83,800 - 155,600; Full time

Benefits offered by this job

Comprehensive health benefits

401(k) with match

Wellness platform and incentives

Short-and-Long Term Disability

Paid Time Off

Family benefits including bonding leave

Job summary

A global leader in research solutions is seeking an Account Manager for the Research Intelligence team. This role involves expanding new customer accounts, managing renewals, and collaborating with various stakeholders to enhance customer satisfaction. Ideal candidates will have 3-5 years of sales experience, strong consultative skills, and a background in enterprise software sales. This position offers competitive compensation and benefits, along with the opportunity to work remotely or in the Midwest region.

Qualifications

• 3-5 years of direct sales experience with a consultative approach.
• Demonstrated success in expanding business with customers.
• Experience in selling enterprise software in a matrixed organization.

Responsibilities

• Achieve bookings targets for Research Intelligence solutions.
• Formulate and execute account strategies.
• Gather market feedback to enhance product development.

Skills

Consultative sales techniques

Relationship management

Communication skills

Sales forecasting

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Clari

Job description

## .Account Manager, Research Intelligence (Midwest, US) page is loaded## Account Manager, Research Intelligence (Midwest, US)locations: Home based-Illinoisposted on: Posted Todayjob requisition id: R104487**About our Team**The Research Intelligence team collaborates with prominent research and funding institutions to optimize resource allocation, refine collaboration processes, and elevate the overall efficiency of research endeavors. By offering cutting-edge SaaS solutions, data, analytics, and AI tools, we cater to customers seeking insights to bolster their strategies and impact. Our expertise extends to delving into complex questions and providing answers supported by precise, in-depth analysis.**About the Role**As an Account Manager, you will be responsible for both New Sales and the renewal of existing customer contracts.The main focus of New Sales is to expand our Research Intelligence business by identifying new customer prospects and opportunities for upselling and cross-selling within our current customer base.The primary focus of renewal management is to nurture and expand our existing customer relationships. Using both internal and external resources, your goal is to maximize the value we deliver to customers, ensuring their satisfaction and retention. You will collaborate with key stakeholders such as Customer Success Managers (CSMs), Product Management, and Marketing with the goal of achieving high renewal rates. **Midwest Region – IL, IN, OH, KY****Responsibilities*** Attaining bookings targets for our Research Intelligence solutions portfolio.* Applying a consultative approach to client needs, translating them into pragmatic propositions and aligning them with the company's sales strategies and internal policies.* Formulating and executing account strategies that address diverse needs across all levels of accounts.* Ensuring the continuous accuracy of Salesforce records, regularly reviewing sales results and forecasts through tools like Clari and other sales enablement tools.* Gathering, monitoring, and evaluating information, providing valuable market feedback to the business to enhance product development and refine the Go-To-Market strategy.* Actively participating in trade shows and conferences, with predefined outcomes.* Integrating and synthesizing information derived from various sources to inform decision-making processes.* Cultivating and nurturing relationships with key decision-makers and influencers at the customer level to actively support Elsevier's strategic objectives.**Requirements*** Possess a minimum of 3-5 years of direct sales experience, demonstrating expertise in a consultative, complex solution-sales approach.* Operate seamlessly on operational, tactical, and strategic levels, showcasing a successful track record in expanding business with customers.* Exhibit self-motivation and drive, with a proven history of selling technology and solutions.* Demonstrate a genuine passion for cultivating relationships with a diverse range of internal and external stakeholders, including senior-level executives.* Showcase proficiency in strategic account planning and management, with the ability to connect the dots within customer institutions.* Experience in selling enterprise software within an international matrixed organization.* Possess a background in or collaboration with research administration and management functions, showcasing knowledge in regional or national research programs, collaboration networks, and key leaders.* Excel in communication, both verbal and written, and deliver compelling presentations with exceptional skills.Primary Location Base Pay Range: Home based-Illinois $83,800 - $155,600. Total Target Cash: $129,000 - $239,500. If performed in Chicago, IL, the pay range is $87,800 - $163,000, the TTC is $135,100 - $250,900. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week:● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choiceWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.**Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams** **.**Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.***USA Job Seekers:***.Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let’s shape progress together. Join us.elsevier.com/about/careers