Solution Specialist

Dormont Manufacturing Co; Miami (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Dormont Manufacturing Co seeks a Solutions Specialist to serve as an expert in IT security. You will closely collaborate with the sales and customer success teams to evaluate client needs and propose appropriate Kaseya solutions.

The ideal candidate showcases a strong technical background and a customer-oriented mindset for delivering exceptional client experiences. The role includes responsibilities like product demonstrations and managing leads for account growth.

Qualifications

• Experience with IT security products and solutions.
• Ability to manage sales processes effectively.
• Record of meeting or exceeding sales targets.

Responsibilities

• Serve as a subject matter expert in IT security.
• Conduct product demonstrations and technical discussions.
• Follow up on account management generated leads.

Skills

IT security understanding

Sales experience

Relationship building

Technical demonstrations

Education

Bachelor’s degree

Job description

What You’ll Do

As a Solutions Specialist at Kaseya, you will serve as a subject matter expert in IT security, working closely with the sales and customer success teams to assess client requirements and recommend suitable solutions from Kaseya’s product portfolio. Your technical prowess and deep understanding of IT security concepts will enable you to conduct product demonstrations, lead technical discussions, and ensure successful solution deployments. Your customer‑centric approach and ability to build strong relationships will be essential in providing an exceptional experience for our valued clients.

Essential Duties and Responsibilities

• Diligently follow up on all account management generated leads as assigned
• Constant learning to build and maintain product and industry knowledge
• Be adept at providing high-level product demonstrations and handle client inquiries
• Conduct business-oriented discussions with prospects about how the software will benefit their organization
• Provide accurate forecasting/pipeline information to management on a weekly basis
• Must be a team player who is a self‑starter and can perform under pressure and with minimum supervision

What You’ll Need

• Experience selling services and/or demoing technical solutions
• General technical understanding of networks, systems, and applications
• Personable, with convincing phone etiquette, high energy, and enthusiasm
• Record of accomplishment of meeting/exceeding sales targets in a telephone environment
• General knowledge of industry compliance standards including GDPR, PCI, FINRA, and NIST is a plus
• A demonstrable ability to manage a sales process, including negotiating sales opportunities to closure, through a deep understanding of a prospective customer buying process

Bachelor’s degree preferred.

Additional Information

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.