Solution Sales Engineer

Toppan Merril; Palo Alto (CA); On-site; USD 125,000 - 165,000; Full time

Job summary

Toppan Merrill is seeking a Solution Sales Engineer to provide technical sales support across the full sales cycle and to deliver tailored presentations of our products and services. You will lead as the technical resource on complex opportunities, collaborate with Product and Engineering, and work with CAS and Marketing to craft compelling materials.

You will translate complex product capabilities into client-ready solutions, manage client expectations, and mentor teammates to maintain

Qualifications

• Excellent verbal and written communication and interpersonal skills.
• Strong presentation skills and ability to explain technical concepts to non-technical audiences.
• Pro-active ability to anticipate client needs and problem-solve solutions.
• Demonstrated project management experience with a high level of attention to detail.
• Ability to interact with internal and external clients/customers in a professional manner.
• Strong technical aptitude and commitment to continuous learning to stay current on changing regulations and product enhancements.
• Detailed knowledge of industry best practices (e.g., accounting, financial disclosures, healthcare).
• Working knowledge of commonly used industry software.
• Demonstrated leadership skills—leading through direction and influence.

Responsibilities

• Provide technical sales support throughout the sales cycle to drive opportunities and revenue.
• Deliver and customize technical sales presentations on Toppan Merrill products and services, and build new presentations for use by sales and the CAS team.
• Explain product capabilities, limitations, and implementation requirements, and describe technical tradeoffs and implementation alternatives.
• Lead technical resources in the sales cycle for complex requirements.
• Identify and develop innovative solutions to client requirements while managing expectations.
• Collaborate with Product and Engineering to integrate requirements into offerings.
• Serve as a product subject‑matter expert and train/mentor colleagues.

Skills

Communication

Presentation skills

Project management

Leadership

Client interaction

Technical aptitude

Industry best practices

Industry software

Education

Bachelor's degree

Tools

CRM software

Sales tools

Job description

Solution Sales Engineer Responsibilities

• Provide technical sales support throughout the sales cycle to drive opportunities and revenue.
• Deliver and customize technical sales presentations on Toppan Merrill products and services, and build new presentations for use by sales and the Client Advisory Services (CAS) team.
• Explain product capabilities, limitations, and implementation requirements, and describe technical tradeoffs and implementation alternatives while balancing revenue opportunities.
• Actively participate in sales calls involving complex technical requirements or multiple hardware platforms, serving as the lead technical resource in the sales cycle.
• Identify and develop innovative solutions to client requirements while managing client expectations.
• Research and compare the technical capabilities of Toppan Merrill's products versus competition, communicating findings to internal and external audiences.
• Handle the most complex client and/or technical projects.
• Research, compose, and deliver responses to RFPs, interacting with clients to clarify requirements and reviewing RFP responses for technical accuracy.
• Collect business and technical information from clients regarding requirements and partner with Product and Engineering teams on integration into Toppan Merrill’s product offerings.
• Serve as a product subject‑matter expert.
• Collaborate with marketing to create marketing materials for the product line.
• Collaborate with Pricing/Finance teams, external vendors and internal resource managers to provide pricing recommendations based on market expertise.
• Train and mentor new or less experienced employees.
• Lead internal team projects related to process improvements or technology testing.

Minimum Education

Bachelor’s degree in a related field (a plus).

Minimum Experience & Qualifications

3-7 years of direct client contact and consulting experience, preferably in technology services.

• Excellent verbal and written communication and interpersonal skills.
• Strong presentation skills and ability to explain technical concepts to non‑technical audiences.
• Pro‑active ability to anticipate client needs and problem‑solve solutions.
• Demonstrated project management experience with a high level of attention to detail.
• Ability to interact with internal and external clients/customers in a professional manner.
• Strong technical aptitude and demonstrated commitment to continuous learning to stay current on changing regulations and product enhancements.
• Detailed knowledge of industry best practices (e.g., accounting, financial disclosures, healthcare).
• Working knowledge of commonly used industry software.
• Demonstrated leadership skills—leading through direction and influence.

Salary

Competitive base pay ranging from $125,000 to $165,000 annually, based on experience and expertise, plus potential commissions and bonuses up to 30% of base pay.

Benefits

• Enhanced Medical, Dental, Vision and Life insurance for employees and dependents.
• 401(k) with company match and full vesting from date of hire.
• Paid time off including vacation, sick, community involvement, bereavement, jury duty, and holidays.
• Paid parental leave.
• Paid community involvement/volunteer days.
• Wellness Resources and Employee Assistance Programming.

Equal Opportunity Statement

Toppan Merrill is an equal opportunity/affirmative action employer. Qualified individuals, including qualified women, minorities, individuals with disabilities and veterans, are encouraged to apply. If you need a reasonable accommodation at any time during the application process due to a disability, please contact a member of our Toppan Merrill HR at [e-mail] or 1-866-432-0040.