Solution Sales Engineer

Toppan Merril; New York (NY); Hybrid; USD 125,000 - 165,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid Time Off

Paid Parental Leave

Volunteer days

Wellness Resources

Employee Assistance Program

Job summary

Toppan Merrill is seeking a Solution Sales Engineer in New York. You will support the sales cycle with technical expertise, deliver tailored presentations, and act as the lead technical resource for complex requirements.

Ideal candidates have 3–7 years of client-facing consulting experience and strong communication, with a track record in technology services. Competitive base pay, commissions up to 30%, and strong benefits are offered.

Qualifications

• Bachelor’s degree in a related field.
• 3–7 years of direct client contact and consulting experience, preferably in technology services.
• Excellent verbal and written communication and interpersonal skills.
• Strong presentation skills and ability to explain technical concepts to non-technical audiences.
• Pro-active ability to anticipate client needs and problem-solve solutions.
• Demonstrated project management experience with a high level of attention to detail.
• Strong technical aptitude and willingness to stay current on regulations and product enhancements.
• Working knowledge of commonly used industry software.

Responsibilities

• Provide technical sales support throughout the sales cycle to drive opportunities and revenue.
• Deliver and customize technical sales presentations on Toppan Merrill products and services.
• Explain product capabilities, limitations, and implementation requirements while balancing revenue opportunities.
• Lead technical resources in sales calls involving complex requirements.
• Identify and develop innovative solutions to client requirements and manage expectations.
• Research and compare product capabilities versus competition and communicate findings.
• Handle the most complex client and/or technical projects.
• Respond to RFPs and review for technical accuracy.
• Gather client requirements and coordinate with Product and Engineering for integration.
• Serve as a product subject‑matter expert and collaborate with marketing for materials.
• Collaborate with Pricing/Finance and external vendors on pricing recommendations.
• Train and mentor new or less experienced employees.
• Lead internal projects related to process improvements or tech testing.

Skills

Verbal & Written Communication

Presentation Skills

Client Needs Anticipation

Project Management

Technical Aptitude

Leadership

Industry Software Knowledge

Education

Bachelor’s degree

Tools

CRM software

Job description

Solution Sales Engineer Responsibilities

• Provide technical sales support throughout the sales cycle to drive opportunities and revenue.
• Deliver and customize technical sales presentations on Toppan Merrill products and services, and build new presentations for use by sales and the Client Advisory Services (CAS) team.
• Explain product capabilities, limitations, and implementation requirements, and describe technical tradeoffs and implementation alternatives while balancing revenue opportunities.
• Actively participate in sales calls involving complex technical requirements or multiple hardware platforms, serving as the lead technical resource in the sales cycle.
• Identify and develop innovative solutions to client requirements while managing client expectations.
• Research and compare the technical capabilities of Toppan Merrill's products versus competition, communicating findings to internal and external audiences.
• Handle the most complex client and/or technical projects.
• Research, compose, and deliver responses to RFPs, interacting with clients to clarify requirements and reviewing RFP responses for technical accuracy.
• Collect business and technical information from clients regarding requirements and partner with Product and Engineering teams on integration into Toppan Merrill’s product offerings.
• Serve as a product subject‑matter expert.
• Collaborate with marketing to create marketing materials for the product line.
• Collaborate with Pricing/Finance teams, external vendors and internal resource managers to provide pricing recommendations based on market expertise.
• Train and mentor new or less experienced employees.
• Lead internal team projects related to process improvements or technology testing.

Minimum Education

Bachelor’s degree in a related field (a plus).

Minimum Experience & Qualifications

3-7 years of direct client contact and consulting experience, preferably in technology services.

• Excellent verbal and written communication and interpersonal skills.
• Strong presentation skills and ability to explain technical concepts to non‑technical audiences.
• Pro‑active ability to anticipate client needs and problem‑solve solutions.
• Demonstrated project management experience with a high level of attention to detail.
• Ability to interact with internal and external clients/customers in a professional manner.
• Strong technical aptitude and demonstrated commitment to continuous learning to stay current on changing regulations and product enhancements.
• Detailed knowledge of industry best practices (e.g., accounting, financial disclosures, healthcare).
• Working knowledge of commonly used industry software.
• Demonstrated leadership skills—leading through direction and influence.

Salary

Competitive base pay ranging from $125,000 to $165,000 annually, based on experience and expertise, plus potential commissions and bonuses up to 30% of base pay.

Benefits

• Enhanced Medical, Dental, Vision and Life insurance for employees and dependents.
• 401(k) with company match and full vesting from date of hire.
• Paid time off including vacation, sick, community involvement, bereavement, jury duty, and holidays.
• Paid parental leave.
• Paid community involvement/volunteer days.
• Wellness Resources and Employee Assistance Programming.

Equal Opportunity Statement

Toppan Merrill is an equal opportunity/affirmative action employer. Qualified individuals, including qualified women, minorities, individuals with disabilities and veterans, are encouraged to apply. If you need a reasonable accommodation at any time during the application process due to a disability, please contact a member of our Toppan Merrill HR at [e-mail] or 1-866-432-0040.