Solution Leader- ERP

14000 (USA) Oxford Global Resource, LLC; Massachusetts; Hybrid; USD 165,000 - 205,000; Full time

Benefits offered by this job

Holiday pay

Medical, dental, and vision benefits

401(k) Retirement Savings Plan

Employee tuition reimbursement

Student debt assistance

Job summary

14000 (USA) Oxford Global Resource, LLC is looking for a Solution Leader (SME) for ERP, responsible for the entire lifecycle of service offerings. This role includes defining market strategies, engaging clients, and ensuring high delivery quality by linking client outcomes to business value.

Ideal candidates will have over 10 years of experience in consulting and ERP systems. The position requires effective communication skills and ability to work collaboratively.

The salary for this role ranges from $165,000.00 to $205,000.00 annually, with additional benefits such as paid time off and a 401(k) Retirement Savings Plan.

Qualifications

• 10+ years of experience in a solutions provider environment, predominantly consulting.
• 10+ years of experience with SAP and/or Oracle ERP systems.
• Ability to maintain regular attendance and work all hours necessary.

Responsibilities

• Define and sustain Oxford's Point of View for the offering, ensuring it is market-relevant.
• Support business development by equipping AMs with positioning questions.
• Represent Oxford in the market through articles and presentations.

Skills

Effective communication

Team player

Knowledge of MS Office

Education

Bachelor’s degree in business or computer science

Tools

SAP ERP

Oracle ERP

Job description

Join our team and experience how we lead with passion, positivity, and accountability to deliver the Right Talent. Right Now. We create an environment where you can think big, have fun and truly make a difference.

Role Purpose

The Solution Leader (SME)- ERP is responsible for the full lifecycle of an Oxford service offering within ERP from market positioning and solution design through client delivery, asset development, and internal enablement. Acting as the 'business owner' and Subject Matter Expert (SME), this leader ensures Oxford service offering are differentiated, repeatable, and directly tied to measurable business outcomes for clients. This role is both market-facing and internally enabling: partnering with Account Managers (AM) to drive business development, engaging with clients as a senior SME, building proprietary frameworks and toolkits, and ensuring delivery excellence. Success requires a rare combination of strategic vision, consulting rigor, and entrepreneurial energy to establish Oxford as a go-to consulting partner in the market.

Role Objectives

• Define and sustain Oxford’s Point of View (POV) for the offering, ensuring it is bold, differentiated, and market-relevant.
• Build proprietary assets and frameworks, such as diagnostic tools, playbooks, heatmaps, and scorecards, that make the offering tangible and scalable.
• Activate market presence by developing collateral, case studies, and AM talk-tracks that drive business development.
• Support business development directly, equipping AMs with positioning questions and engaging as SME in key pursuits.
• Ensure delivery excellence, especially in pilots and early market successes, by codifying lessons into reusable IP and case evidence.
• Link client outcomes to business value, embedding ROI, adoption, compliance, and productivity KPIs into all phases of the offering.
• Integrate offerings across Oxford’s client portfolio, for example, OCM embedded in ERP and AI linked to CRM transitions.
• Transfer capability to clients by embedding Oxford tools and building client self-sufficiency.

Role Responsibilities

• Offering Strategy & Roadmap: Define, maintain, and evolve a clear market-aligned roadmap for the offering, refreshed quarterly.
• POV & Asset Development: Codify Oxford’s unique POV into diagnostics, playbooks, governance frameworks, and repeatable methods.
• Business Development Support: Partner with AMs to position the offering, identify triggers, and co-sell opportunities.
• Client Engagement: Act as a senior SME in assessments, roadmaps, pilots, and executive-level client workshops.
• Pilot Oversight: Lead pilot governance, ensure measurable outcomes—e.g., ROI, adoption, compliance—and codify lessons into IP.
• Collateral & Messaging: Produce one-pagers, case briefs, and roadmap visuals to strengthen Oxford’s positioning in the market.
• Internal Enablement: Train Oxford consultants and AMs on the offering’s frameworks and tools for consistent, repeatable delivery.
• Measurement & Reporting: Establish and monitor KPIs tied to client outcomes; ensure consistent reporting across engagements.
• Partner Collaboration: Lead joint go-to-market and delivery efforts with strategic partners—e.g., BASE Life Sciences, cloud/ERP vendors.
• Embedded Change Management: Integrate OCM into offering delivery to drive adoption and ROI realization.
• Compliance & Risk Oversight: Ensure offerings embed governance, ethics, and validation requirements, especially in regulated industries.
• Thought Leadership: Represent Oxford in the market through articles, presentations, and industry forums as the visible leader of the offering.

Qualifications

• Bachelor’s degree required; fields of business or computer science preferred.
• 10+ years of experience in a solutions provider environment, predominantly consulting, technical services, and technology solutions.
• 10+ years of experience with SAP and/or Oracle ERP systems.
• 10+ years of experience in consulting or delivery-led SME leadership roles.
• Demonstrated experience working with sales teams and pursuits from an SME standpoint.
• Ability to communicate effectively both verbally and in writing with individuals at all levels of the organization.
• Team player who is easy to work with and will drive deliverables through to completion.
• Proven knowledge of MS Office products.
• Ability to maintain regular attendance and work all hours necessary or required.

Salary

Salary Information: $165,000.00–$205,000.00 Annual

Please contact [e-mail] for US job seekers.

Oxford provides holiday pay, paid time off, medical, dental, vision, life and disability benefit plans, flexible spending accounts, health savings accounts, employee tuition reimbursement, student debt assistance, and a 401(k) Retirement Savings Plan.

Oxford is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.

Oxford is an Equal Employment Opportunity Employer. All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.