Solution Engineer (Pre-Sales) - Mulesoft

Salesforce, Inc.; Atlanta (GA); On-site; USD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking company as a Pre-Sales Solution Engineer, where you'll leverage your technical expertise to foster customer success. In this dynamic role, you will collaborate with sales teams, deliver impactful presentations, and guide clients through the technical landscape of innovative solutions. Your ability to connect technical solutions to business outcomes will be pivotal in ensuring customer satisfaction and driving adoption of cutting-edge technologies. This is an exciting opportunity to work in a vibrant environment that values innovation and teamwork, making a significant impact in the tech industry.

Qualifications

• Strong presentation skills to engage technical and non-technical audiences.
• Hands-on Java development experience preferred for coding against APIs.

Responsibilities

• Build trusted relationships to qualify deals and provide technical guidance.
• Conduct technical discovery meetings to clarify business and technical requirements.

Skills

Presentation Skills

Client Relationship Management

Java Development

Cloud Technologies

Technical Communication

Architectural Discussions

Education

Degree or equivalent relevant experience

Job description

Job Description

Salesforce is looking for several Pre-Sales Solution Engineers to join our dedicated MuleSoft Pre-Sales Solution Engineering team, who are instrumental to MuleSoft’s growth. As a Pre-Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers' vision. The MuleSoft Sales team will rely on your technical and product expertise throughout the sales cycle. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a hardworking technologist and customer advocate, you will connect the dots between the technical solution to the business outcomes for the customer.

You may be a good fit if you:

• Are “Salesforce Smart” and value knowledge, Innovation, Integration, can manage ambiguity and adapt to change
• Possess a “Get it Done” mentality with a drive for results while aligning values and vision with the direction of the team
• Have a desire to “Win As A Team”
• “Motivate and Champion” through development, ownership, gratitude, authenticity, emotional intelligence, inspiration and having a growth mindset
• Are a “Courageous Communicator”, who is comfortable giving and receiving constructive feedback, and having difficult conversations
• Have strong “Values” of open communications, customer success, innovation, and a respect for the diversity of people

These are qualifications you'll need to be successful:

• Excellent presentation and composure abilities in front of all levels of technical and non-technical audiences
• A skillset to establish trust with clients, and the ability to influence key decision makers
• Hands-on Java development experience and ability to code and debug against Java APIs is preferred
• Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure, etc. is preferred
• Experience building and delivering Proofs of Concept (PoCs) and responding to functional & technical elements of RFIs/RFPs independently
• Ability to lead architectural discussions
• A passion for technology and an ability to translate that passion to impact business for our customers
• Ability to travel as needed and to work flexible hours
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

What will you get to do in this role?

• Build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance in order to set expectations to ensure customer success
• Conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposal
• Deliver architecture reframe and develop white-boarding skills through shadowing and customer-scenario role playing
• Respond to Request for Information/Proposal documents
• Work hands-on with prospects and customers to deliver standard, customized and/or strategic solution demonstrations, white boarding, presentations, architecture workshops, and best practices that showcase the functional capabilities, competitive advantages, and business benefits of MuleSoft’s solutions, from demo and proof of concept to design and implementation
• Collaborate with Product Management, Engineering, and Product Marketing to continuously improve MuleSoft’s products and marketing
• Stay ahead of and Immerse yourself in the ever-evolving technology and landscape while maintaining a deep understanding of competitive and complementary technologies and vendors and how to position MuleSoft’s values in relation to them
• Provide ongoing, post-sales, technical guidance to the client's technical team to drive adoption/utilization of MuleSoft’s solutions and digital transformation success

At MuleSoft, a Salesforce company, our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Hiring exceptional people who want to build a great company is our number one priority. We are committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work diligently to build this culture, and are proud to have been named the #1 Top Workplace in the Bay Area and the best place to work 6 years in a row.