Solution Engineer (Pre-Sales)

Big Internet Seller Services Inc; Northern (KY); On-site; USD 140,000 - 170,000; Full time

Benefits offered by this job

Team building events

Happy hours

Unlimited PTO

Apple equipment + home office budget

401k plan

Job summary

Zip is seeking a Solution Engineer to be the primary pre-sales technical contact for the Zip solution suite. You will champion Zip, helping prospects understand value and fit within their procurement, finance, and technology landscape.

You will partner with account executives and sales managers to drive deals to closure. You are a trusted advisor translating customer needs to post-sales consultants to ensure a successful deployment, while shaping our roadmap and product messaging based on

Qualifications

• At least 3 years of mid-market B2B solutioning experience in a fast-paced organization.
• Ability to tailor messaging to cross-functional audiences from ICs to C-level.
• Strong business and process acumen.
• Proven solution selling skills focusing on value for customers.
• Excellent discovery skills to uncover pain, value, and path to sales.
• Knowledge of software integration principles including iPaaS and APIs.
• Strong solutioning mindset to map solutions to needs.
• Troubleshooting technical issues with customers.
• Self-starter who quickly grasps new technology.

Responsibilities

• Actively contribute to Zip’s sales by supporting customer conversations, discovery, demos, Q&A, and objection handling.
• Own response processes including follow-ups, demos, RFx and IT security questionnaires.
• Partner with Sales to deliver on sales objectives.
• Collaborate with Post-Sales Solutions Consultants for seamless handoff from sale to onboarding.
• Provide feedback to improve internal processes, product messaging, and competitive positioning.

Skills

Solution selling

Executive communication

Discovery mastery

Cross-functional collaboration

Business acumen

APIs/iPaaS integration

Self-starter

Troubleshooting

Fast learner

Mid-market B2B experience

Job description

Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.

The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.

Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

Your Role

As a Zip Solution Engineer, you are the primary pre-sales technical point of contact for the Zip solution suite. Your role is to be a champion for Zip, helping our prospects understand how our application will deliver value to their organization, and where Zip fits with their procurement, finance and technology landscape. You are a partner in selling, fostering collaborative relationships with account executives and sales managers to drive deals to closure.

You are a trusted advisor to our prospective customers, giving them confidence that Zip can address their pain points, and helping translate their needs to our post-sales solutions consultants to ensure a successful deployment. You are a subject matter expert on our solution’s capabilities and our roadmap. You funnel customer feedback to influence our product development efforts and help our sales partners understand how our newly developed solutions or enhancements are most effectively communicated.

You are an innovative problem solver - applying that skill to both developing solutions for our customers as well as driving the growth of our Pre-Sales organization. You provide input and feedback to adapt and improve our sales motion as it evolves with our growth.

You Will

Actively contribute to Zip’s sales efforts by supporting prospective customer-facing conversations, conducting discovery, demonstrating our solutions, handling questions, and overcoming objections to help our prospects see the value in choosing Zip.

Own responsibility for responding to customer asks, including follow-up questions, demos, RFx and IT security questionnaires.

Partner with the Sales team to deliver on our sales objectives.

Partner with the Post-Sales Solutions Consultants to ensure our customers experience a seamless transition from sale to onboarding - communicating their needs and objectives with proper expectations set for successful delivery.

Deliver feedback to help us grow and evolve - ranging from ZIP’s internal processes to the actual product as well as competitive insights and positioning.

Qualifications

At least 3 years of mid-market B2B solutioning experience in a fast paced organization

Ability to appeal and tailor messaging to cross functional audiences of varying organization levels, ranging from individual contributors to C-level executives

Business and process acumen

Strong solution selling skills - able to articulate the value of software solutions to customers, with messaging focused on how a solution addresses customers’ core pain points in a way that differentiates the solution

Excellent discovery skills - able to lead customers through focused conversations to uncover pain, value, and our path to sales success

Knowledge of key principles of software integration, including iPaaS and APIs

Has a strong solutioning mindset - focused on how to help customers envision how our solution meets their needs

Skilled in troubleshooting technical issues

Self-starter and quickly able to grasp new technology

Nice to Haves

Experience demoing, implementing or administering key applications such as ERPs (NetSuite, Sage, Workday, Oracle), CLMs, GRC, procurement or AP automation platforms

Industry and / or solutioning experience with P2P / Fin-tech tools related to procurement, AP automation or payments

Domain and / or educational background in procurement, accounting or computer information systems

Integration or development experience - especially with using REST APIs and middleware tools.

The salary range for this role is $140,000 - $170,000 OTE. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

At Zip, we’re committed to providing our employees with everything they need to do their best work.

Team building events & happy hours

Unlimited PTO

Apple equipment plus home office budget

401k plan

We're looking to hire Zippers and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!