Solution Engineer, MuleSoft - Salesforce National Security

salesforce.com, inc.; Washington (District of Columbia); On-site; USD 134,750 - 210,910; Full time

Benefits offered by this job

health support

paid parental leave

401(k) plan

employee stock purchasing program

Job summary

salesforce.com, inc. seeks an exceptional Mulesoft Pre‑Sales Solution Engineer to join their team in Washington, D.C. This role involves providing technical sales partnership, delivering product demonstrations, and making architectural recommendations.

Candidates must possess a B.S. in Computer Science or related fields and have 7+ years of experience in solution sales engineering. The position requires strong communication and presentation skills and an ability to connect technical solutions to business outcomes for the customer.

Qualifications

• 7 or more years experience as a solution/sales engineer for a Middleware company or similar technology.
• Ability to work as part of a cross‑functional team to solve technical problems.
• Ability to travel domestically.

Responsibilities

• Understand customer goals and challenges and map those back to the Salesforce product portfolio.
• Establish trust with clients and influence key decision makers.
• Respond effectively to RFIs/RFPs.

Skills

Customer Relationship Management technology

Java

Python

MicroServices development

Cyber-security

Enterprise integration patterns

Communication

Presentation skills

Education

B.S. in Computer Science, Software Engineering, MIS

Job description

About Salesforce National Security

Computable Insights LLC, referred to as "Salesforce National Security" (SNS), is a wholly‑owned subsidiary of Salesforce. SNS is Salesforce's contracting entity dedicated to the US Intelligence Community and US National Security market, and in this capacity is a major component of Salesforce's Global Public Sector.

As an SNS Solution Engineer, you would be a key member of a team supporting across US Intelligence Community customers.

Qualification for this job is contingent upon acceptable results from a background investigation and maintaining the specific level U.S. government background investigation required for this role. All offers of employment are contingent upon Government approval of your TS/SCI with polygraph security clearance.

Role Description

As part of the Salesforce Public Sector business unit, we provide PaaS and SaaS cloud solutions to these customers which meet NIST, FedRAMP, and other applicable standards.

We're looking for exceptional candidates to join the Solution Engineering team. As a Mulesoft Pre‑Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers' vision. The MuleSoft Sales team will rely on your technical and product expertise throughout the sales cycle. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a hardworking technologist and customer advocate, you will connect the dots between the technical solution to the business outcomes for the customer.

Prior experience with Customer Relationship Management technology and enterprise selling in a customer‑facing role is highly desirable. Communication and presentation skills are essential. Ability to take complex pieces of technology and describe them in a simple and easy to understand way is essential. If you have these skills, we want to talk to you.

Minimum Qualifications

• United States Citizenship required; U.S. born or naturalized; no dual citizenship.
• Qualification for this job is contingent upon acceptable results from a US Federal background investigation, and obtaining and maintaining the specific level U.S. government security clearance required for this role.
• B.S. in Computer Science, Software Engineering, MIS.
• 7 or more years experience as a solution/sales engineer for a Middleware company or similar technology.
• Demonstrated leadership and mentorship skills.
• Knowledge of related applications, relational database, web technology, and cyber‑security.
• API development experience (Java, Python, other).
• Proficient experience with MicroServices development and enterprise integration patterns.
• Solid oral, written, presentation and interpersonal communication skills.
• Ability to work as part of a cross‑functional team to solve technical problems.
• Ability to travel domestically.

Responsibilities

• Understand customer goals and challenges and map those back to the Salesforce product portfolio.
• Establish trust with clients and influence key decision makers.
• Hands‑on Java development experience and ability to code and debug against Java APIs is preferred.
• Experience with cloud technologies – iPaaS, SaaS applications, cloud infrastructure, etc. – is preferred.
• Participate in all appropriate product, sales, technical training and certifications to acquire and maintain the knowledge necessary to be effective in the position.
• Attain quarterly and annual objectives defined collaboratively with management.
• Respond effectively to RFIs/RFPs.
• Active participation in a fast‑paced high‑energy market segment and balance multiple projects in a team‑selling environment.

Benefits and Compensation

In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $134,750 - $210,910 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $148,190 - $231,980 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Equal Opportunity Employer Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.