Solution Engineer, MuleSoft - Salesforce National Security

salesforce.com, inc.; Maryland; On-site; USD 134,750 - 210,910; Full time

Job summary

Salesforce is seeking a Senior Solution Engineer for the US Intelligence Community market. Responsible for technical sales, discovery, architecture, and customer validation. Must translate complex MuleSoft and cloud capabilities into business outcomes.

You will collaborate with the MuleSoft Sales team, perform demonstrations, and guide customers through Proofs of Concepts while aligning solutions to customer visions. Strong communication and security clearance readiness are essential.

Qualifications

• United States citizenship required.
• Security clearance eligibility (TS/SCI with polygraph).
• 7+ years as a solution/sales engineer for middleware or similar tech.
• Experience with APIs, Java or Python.

Responsibilities

• Understand customer goals and map to Salesforce product portfolio.
• Build trust with clients and influence decision makers.
• Provide technical demonstrations and proofs of concept.
• Participate in product, sales, and technical trainings.
• Achieve quarterly and annual objectives with management.
• Respond to RFIs/RFPs.
• Collaborate in a fast-paced team-selling environment.
• Travel domestically as required.

Skills

Java development

API development

Cloud technologies

Enterprise integration

Education

B.S. Computer Science

Tools

MuleSoft

Job description

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Computable Insights LLC, referred to as "Salesforce National Security"(SNS), is a wholly-owned subsidiary of Salesforce. SNS is Salesforce's contracting entity dedicated to the US Intelligence Community and US National Security market, and in this capacity is a major component of Salesforce's Global Public Sector. As an SNS Solution Engineer, you would be a key member of a team supporting across US Intelligence Community customers. Qualification for this job is contingent upon acceptable results from a background investigation and maintaining the specific level U.S. government background investigation required for this role. All offers of employment are contingent upon Government approval of your TS/SCI with polygraph security clearance.As part of the Salesforce Public Sector business unit, we provide PaaS and SaaS cloud solutions to these customers which meet NIST, FedRAMP, and other applicable standards. We're looking for exceptional candidates to join the Solution Engineering team. As a Mulesoft Pre-Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers' vision. The MuleSoft Sales team will rely on your technical and product expertise throughout the sales cycle. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a hardworking technologist and customer advocate, you will connect the dots between the technical solution to the business outcomes for the customer. Prior experience with Customer Relationship Management technology and enterprise selling in a customer-facing role is highly desirable. Oh, and don't forget those communication and presentation skills. They usually come in handy in our line of work. Finally, the ability to take complex pieces of technology and describe them in a simple and easy to understand way will seal the deal! If you believe you have these skills, we want to talk to you.

What You'll Actually Be Doing

• Understand customer goals and challenges and map those back to the Salesforce product portfolio
• A skillset to establish trust with clients, and the ability to influence key decision makers
• Hands-on Java development experience and ability to code and debug against Java APIs is preferred
• Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure, etc. is preferred
• Participate in all appropriate product, sales, technical training and certifications to acquire and maintain the knowledge necessary to be effective in the position
• Attain quarterly and annual objectives defined collaboratively with management
• Respond effectively to RFIs/RFPs
• Active participation in a fast-paced high-energy market segment and balance multiple projects in a team-selling environment

You're Our Person If...

• United States Citizenship required
• Qualification for this job is contingent upon acceptable results from a US Federal background investigation, and obtaining and maintaining the specific level U.S. government security clearance required for this role.
• B.S. Computer Science, Software Engineering, MIS
• 7 or more years experience as a solution/sales engineer for a Middleware company or similar technology
• Demonstrated leadership and mentorship skills
• Knowledge of related applications, relational database, web technology, and cyber-security
• API development experience (Java, Python, other).
• Proficient experience with MicroServices development and enterprise integration patterns.
• Solid oral, written, presentation and interpersonal communication skills
• Ability to work as part of a cross-functional team to solve technical problems
• Ability to travel domestically

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $134,750 - $210,910 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $148,190 - $231,980 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.