Solution Engineer (Pre-Sales) - DataFoundation

MuleSoft; Chicago (IL); On-site; USD 70,070 - 244,510; Full time

Job summary

MuleSoft is hiring a Pre-Sales Solution Engineer to join their DataFoundation Pre-Sales team in Chicago. This role is crucial to driving the success of both customers and Account Executives through technical sales partnership, product demonstrations, and architectural recommendations.

The ideal candidate will have a B.S. in Computer Science, strong presentation skills, and experience with cloud technologies. This position involves collaboration with various teams and offers opportunities for personal growth and technical guidance support to clients.

Qualifications

• Excellent presentation and composure abilities in front of technical and non-technical audiences.
• Ability to establish trust with clients and influence decision makers.
• Hands-on experience with Java and API coding and debugging.
• Experience with cloud technologies such as iPaaS and SaaS.

Responsibilities

• Build trusted relationships with partners to qualify deals and provide technical guidance.
• Conduct technical discovery meetings to support detailed solution proposals.
• Deliver architecture reframe and develop white-boarding skills.
• Collaborate with Product Management and Engineering to improve products.

Skills

Presentation skills

Java development experience

Cloud technologies

Customer relationship management

Education

B.S. in Computer Science

Job description

Job Category

Sales

Job Description

Salesforce is looking for several Pre-Sales Solution Engineers to join our dedicated DataFoundation Pre-Sales Solution Engineering team, who are instrumental to DataFoundation's growth. As a Pre-Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers' vision. The DataFoundation Sales team will rely on your technical and product expertise throughout the sales cycle. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a hardworking technologist and customer advocate, you will connect the dots between the technical solution and the business outcomes for the customer.

You May Be a Good Fit If You

• Are “Salesforce Smart” and value knowledge, Innovation, Integration, can manage ambiguity and adapt to change
• Possess a “Get it Done” mentality with a drive for results while aligning values and vision with the direction of the team
• Have a desire to “Win As A Team”
• “Motivate and Champion” through development, ownership, gratitude, authenticity, emotional intelligence, inspiration and having a growth mindset
• Are a “Courageous Communicator”, who is comfortable giving and receiving constructive feedback, and having difficult conversations
• Have strong “Values” of open communications, customer success, innovation, and a respect for the diversity of people

These Are Qualifications You'll Need To Be Successful

• Excellent presentation and composure abilities in front of all levels of technical and non-technical audiences
• A skillset to establish trust with clients, and the ability to influence key decision makers
• Hands‑on Java development experience and ability to code and debug against Java APIs is preferred
• Experience with cloud technologies – iPaaS, SaaS applications, cloud infrastructure, etc. is preferred
• Experience building and delivering Proofs of Concept (PoCs) and responding to functional & technical elements of RFIs/RFPs independently
• Ability to lead architectural discussions
• A passion for technology and an ability to translate that passion to impact business for our customers
• Ability to travel as needed and to work flexible hours
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

What will you get to do in this role?

• Build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance in order to set expectations to ensure customer success
• Conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposal
• Deliver architecture reframe and develop white-boarding skills through shadowing and customer-scenario role playing
• Respond to Request for Information/Proposal documents
• Work hands‑on with prospects and customers to deliver standard, customized and/or strategic solution demonstrations, white boarding, presentations, architecture workshops, and best practices that showcase the functional capabilities, competitive advantages, and business benefits of DataFoundation solutions, from demo and proof of concept to design and implementation
• Collaborate with Product Management, Engineering, and Product Marketing to continuously improve DataFoundation's products and marketing
• Stay ahead of and immerse yourself in the ever-evolving technology and landscape while maintaining a deep understanding of competitive and complementary technologies and vendors and how to position MuleSoft’s values in relation to them
• Provide ongoing, post-sales, technical guidance to the client's technical team to drive adoption/utilization of DataFoundation's solutions and digital transformation success

Required Qualifications

• B.S Computer Science is required (BS, Master’s, PhD)
• Knowledge of related applications, relational databases, and ERP technologies
• Strong oral, written, presentation, collaboration, and interpersonal communication skills
• Ability to work as part of a team to solve technical problems in varied political environments
• Minimum of 4 years of professional experience

Preferred Qualifications

• Salesforce certifications
• Previous experience as a Solution Engineer/Sales Engineer

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. At Salesforce, we believe in equality for all. We believe that creating a workplace that’s inclusive and free from discrimination is essential. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to recruiting, hiring and promotion decisions at Salesforce, and also applies to compensation, benefits, training, performance assessment, discipline, termination, and other employment matters. Recruiting, hiring, and promotion decisions are fair and based on merit. Compensation, benefits and training are also fair and based on merit. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $77,070 - $269,080 per year. The typical base salary range for this position is $70,070 - $244,510 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits.