Solution Engineer - CCaaS & Google Cloud (Hybrid)

Farmers Insurance; United States; Hybrid; USD 130,000 - 190,000; Full time

Benefits offered by this job

Bonus Opportunity

401(k)

Medical

Dental

Vision

HSA/FSA

Life Insurance

PTO

Parental Leave

Tuition Assistance

Job summary

Farmers Insurance is seeking an experienced Solution Engineer to collaborate with stakeholders and technical teams to deliver enterprise-grade solutions. The role focuses on architecture, scalable design, and implementing CI/CD pipelines to meet business objectives across multiple Agile Release Trains.

The candidate will mentor developers, drive cloud-native patterns, and communicate complex architectures to executives, with a preference for Google Cloud and CCaaS migration experience.

Qualifications

• 3+ years in leadership or architecture on enterprise-grade digital platforms
• Expert-level Dialogflow CX design and architecture capabilities
• Deep Google Cloud Platform production experience across services listed
• Hands-on REST API design and event-driven integration patterns
• Code-level proficiency in Node.js and Python for production webhook services
• Experience mentoring developers and delivering across time zones
• Experience with SAFe or similar scaled agile frameworks
• Strong ability to communicate complex architectures to non-technical stakeholders
• Preferred: Google Cloud Professional Cloud Architect certification
• Preferred: Vertex AI Agent Builder and CCaaS migration experience

Responsibilities

• Collaborate with stakeholders and tech teams to drive complex initiatives
• Lead multiple technical projects, coordinate across teams and ensure non-functional requirements are met
• Serve as a solution leader, aligning Agile Release Trains with architecture and business goals
• Develop and refine designs for scalable, performant solutions and integrate CI/CD pipelines
• Ensure alignment with product roadmaps and enterprise architecture across delivery
• Maintain comprehensive technical documentation and promote best practices across units

Skills

Software architecture

Dialogflow CX

GCP

Node.js

Python

SAFe / Agile

Executive communication

Mentoring

CI/CD

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

REST API design

Event-driven patterns

Cloud Run

Firestore

Pub/Sub

BigQuery

IAM

CI/CD tooling

Job description

Farmers Insurance is seeking an experienced Solution Engineer to collaborate with stakeholders and technical teams to deliver enterprise-grade solutions. The role focuses on architecture, scalable design, and implementing CI/CD pipelines to meet business objectives across multiple Agile Release Trains.

The candidate will mentor developers, drive cloud-native patterns, and communicate complex architectures to executives, with a preference for Google Cloud and CCaaS migration experience.