Solution Engineer 119

Ariel Partners; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Ariel Partners is seeking an experienced UNIX/FileNet administrator to maintain the health and integrity of the enterprise imaging infrastructure. You will lead FileNet IS, P8, ICN, and WebSphere administration, develop scripts for health checks, and monitor backup status across databases and servers.

You will perform upgrades, fixes, and migrations, troubleshoot complex issues, manage large imaging libraries, and ensure performance with SAN storage tuning.

Qualifications

• 8+ years of experience in IBM FileNet Administration, IBM P8 Administration, and IBM Content Navigator Administration.
• Oracle Database Administration, Backup and Restore.
• Develop UNIX programs to customize FileNet IS, P8, ICN environments.
• Unix OS server administration and basic UNIX troubleshooting.
• SAN storage performance tuning and disk error troubleshooting.

Responsibilities

• FileNet Administration for IS, IS Web Services, IDM Capture, P8, ICN & WebSphere.
• Develop Shell Scripts for health checks and monitor backup status across databases and servers.
• Troubleshoot daily operation issues and document retrieval issues across FileNet and Oracle DB environments.
• Maintain and support 220+ TB Imaging Service MSAR Library operations.
• Update and monitor nightly FileNet IS remote document committals to Imaging CORE system.
• Verify processing status and resolve document retrieval/committal issues; document fixes.
• Create new document classes, indexes, and retrieval keys in FileNet IS Test and Production servers.
• Delete or close documents across 39 databases to enable cleanup on IS repository.
• IBM FileNet Software: Installs, Upgrades & Fixpacks; review release notes and patch levels.
• Plan migrations and architecture design for imaging data allocation and future cloud modernization.

Job description

PROJECT DESCRIPTION:

The Office of Enterprise Network (OEN) provides ongoing administration work required to maintain the health and integrity of the UNIX enterprise infrastructure. Additionally, OEN provides expertise and understanding of SAN storage and SAN Fabric switches across a variety of storage platforms.

Tasks & Duties

• FileNet Administration for FileNet Image Services (IS), IS Web Services, IDM Capture, P8, Content Navigator (ICN) & WebSphere
• Develop Shell Scripts to perform daily system health check and monitor EBR backup status of 24 MKF Proprietary Databases on 6 IBM IS Servers, 9 Oracle Databases on IS, P8 & ICN Servers.
• Troubleshoot and resolve daily operation issues, document retrieval slowness/hanging problems due to various hardware, software, network, or hard disk failures, etc.
• Maintain and support on 220+ TB Imaging Service MSAR Library operations.
• Update and monitor nightly FileNet IS remote document committals from IDM Capture (POS & Eforms) to Imaging CORE system.
• Daily verify new documents committal processing status and take support calls for IS, IS Web Services, IDM Capture, P8, ICN & WebSphere to resolve document retrieval, committal issues, analyze and fix problems on FileNet Servers & Oracle Database.
• Create new document classes, indexes, retrieval keys in FileNet IS Test and Production servers upon requests by various application teams.
• Delete or close documents on 39 Databases to run clean up on IS repository upon requests by application groups due to various reasons such as committal mistakes, error images, or expired images.
• IBM FileNet Software & Database Installs, Upgrades & Fixpacks
• Review software release notes and compatibility reports to verify OS Levels and patches are at levels to get a successful Fixpack install or upgrade installation.
• Download appropriate Fixpacks, upgrade and installation software on various IS, P8 or ICN servers. Install FixPacks
• Resolve software bugs in the FileNet IS, IS Web Services, IDM Capture, P8, ICN & WebSphere software
• Capacity Planning, Architectural Design & Implementation on New Servers
• Plan and manage MSAR Libraries Platter utilization on 6 IS Servers for critical document committals and retrievals for new hard drive allocation to prevent maximum slot allocation. Monitor Database sizing for 39 Databases on IS, P8, & ICN Servers.
• Architecture design for optimizing Imaging data allocation, users concurring access, and disk layout on new Imaging Servers (IS, P8 or ICN)
• Improve performance and ensure minimum downtime for Imaging Services.
• Migrations
• Perform FileNet IS server migration from IBM Power 7 to Power 9 Platform.
• Upgrade and migrate 30+ FileNet Databases in Image Services from Raw Volumes to Filesystems to keep Imaging Infrastructure environment up
• Date and prepare for the IS modernization to future Cloud technology.

MANDATORY SKILLS/EXPERIENCE

Note: Candidates who do not have the mandatory skills will not be considered

• A minimum of 8 years of experience with the following skill sets:
• IBM FileNet Administration
• IBM P8 Administration
• IBM Content Navigator Administration
• Oracle Database Administration, Backup and Restore
• Developing UNIX programs to customize FileNet IS, P8, ICN environments
• Installation / configuration / upgrade FileNet IS, P8, ICN environments
• Unix OS server administration and basic Unix troubleshooting
• SAN storage performance turning and disk error troubleshooting

At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions, so when they have their biggest challenges, we are on their short list. We are looking for team members who share our values of: Integrity to do the right thing even when it hurts; Commitment to the long-term success and happiness of our customers, our people, and our partners; Courage to take on difficult challenges, accept new ideas, and accept incremental failure; and the constant pursuit of Excellence. Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local laws.