FileNet Consultant

Stellent IT LLC; Charlotte (NC); On-site; USD 120,000 - 150,000; Full time

Job summary

Stellent IT LLC is seeking a FileNet Consultant in Charlotte, NC, onsite from Day 1. The role involves development, configuration, deployments, upgrades, and production support for IBM FileNet 5.x, including API-based content updates and administration.

The candidate will work with cloud integrations, storage devices, and monitoring tools, while driving automation and CI/CD initiatives. Non-local candidates may relocate and join onsite from Day 1.

Qualifications

• IBM FileNet 5.x expertise w.r.t. development, configuration and operational aspects.
• Project deployment execution, IBM FileNet upgrades and production support.
• IBM FileNet Administration, Changes, Configuration.
• Content Mass updates (using FileNet APIs).
• IBM FileNet Vulnerabilities and Remediation.
• IBM FileNet Sweep to migrate contents.
• Integration with Storage Devices.
• Oversight & execution of deployments, troubleshooting, and support activities.
• Monitoring and Alerting Tools- Splunk, Appd , Prometheus, Grafana. etc.
• Integration with Cloud capabilities/storage grid, and other cloud tech stack, tools and technologies and CLI.
• Familiarity with Object and File Storage.
• Issue Resolution, ensuring stability of the applications and platform.
• Drive new initiatives like Automation, Cloud transformation in the platform, instrumentation of monitoring/alerting across applications and platform level
• Drive group discussions about issues identified prior to, and after a deployment.
• Troubleshooting complex environment issues in a distributed environment.
• Validation of complex system/components and game planning.
• Perform Smoke Testing on deployed code/configurations to ensure success of deployment.
• Managing Documentation, processes through tools e.g. confluence/JIRA/ServiceNow, lead with clarity and ability to bring structure to operational functions
• Design complex system upgrades
• Develop a long-range plan designed to resolve problems and prevent them from recurring

Responsibilities

• Participate in high level technical concepts spanning technology and business
• Drive solutions to reduce recovery time
• Provide cross-functional and cross-organizational coordination on root cause analysis for any production issues
• Support portfolio of applications across technologies
• Provide technical consultation and support in the development of end-to-end automated software solutions capable of interfacing and integrating with in-house developed or vendor developed solutions or plug-ins via APIs and web services
• Responsible for production deployments, ensuring governance and controls and act as a gatekeeper for any production environment changes
• Provide expert counsel to team and senior leadership, advises and mentors team when in need
• Learn new tools and concepts in platform engineering space to implement automation, building and testing CI/CD pipelines
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
• Good understanding of new technologies for key management, build resilient systems, security concepts, microservices based architecure, building Active-Active solutions

Skills

FileNet Expert

Deployment & Ops

Cloud integration

CI/CD pipelines

Monitoring tools

Tools

Splunk

AppDynamics

Prometheus

Grafana

CLI

Job description

FileNet Consultant

Location: Charlotte, NC (Day 1 Onsite)

Note: Non-local candidates will be considered, provided they are willing to relocate and work onsite from Day 1.

Requirement:

• IBM FileNet 5.x Expertise w.r.t. development, configuration and operational aspects -


• project deployment execution, IBM FileNet upgrades and production support.


• IBM FileNet Administration, Changes, Configuration


• Content Mass updates (using FileNet APIs)


• IBM FileNet Vulnerabilities and Remediation


• IBM FileNet Sweep to migrate contents


• Integration with Storage Devices


• Oversight & execution of deployments, troubleshooting, and support activities


• Monitoring and Alerting Tools- Splunk, Appd , Prometheus, Grafana. etc.


• Integration with Cloud capabilities/storage grid, and other cloud tech stack, tools and technologies and command line interface (CLI).


• Familiarity with Object and File Storage.


• Issue Resolution, ensuring stability of the applications and platform.


• Drive new initiatives like Automation, Cloud transformation in the platform, instrumentation of monitoring/alerting across applications and platform level


• Drive group discussions about issues identified prior to, and after a deployment.


• Troubleshooting complex environment issues in a distributed environment.


• Validation of complex system/components and game planning.


• Perform Smoke Testing on deployed code/configurations to ensure success of deployment.


• Managing Documentation, processes through tools e.g. confluence/JIRA/ServiceNow, lead with clarity and ability to bring structure to operational functions


• Design complex system upgrades


• Develop a long-range plan designed to resolve problems and prevent them from recurring

In this role, you will:

• Participate in high level technical concepts spanning technology and business


• Drive solutions to reduce recovery time.


• Provide cross-functional and cross-organizational coordination on root cause analysis for any production issues.


• Support portfolio of applications across technologies.


• Provide technical consultation and support in the development of end-to-end automated software solutions capable of interfacing and integrating with in-house developed or vendor developed solutions or plug-ins via APIs and web services.\\


• Responsible for production deployments, ensuring governance and controls and act as a gatekeeper for any production environment changes.


• Provide expert counsel to team and senior leadership, advises and mentors team when in need.


• Learn new tools and concepts in platform engineering space to implement automation, building and testing CI/CD pipelines,


• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks\\


• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability


• Work with vendors and other technical personnel for problem resolution\\


• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards


• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability


• Good understanding of new technologies for key management, build resilient systems, security concepts, microservices based architecure, building Active-Active solutions,

Desired Qualifications:

• Familiar with Enterprise Content Management principles and practices


• Strong verbal, written, and interpersonal communication skills


• Understanding of Cloud native technologies and concepts.


• 2+ Years experience in API or Microservices Development.


• 3 + years of experience developing or supporting IT Service Management solutions


• Ability to lead and manage to production goals, deadlines, and various metrics


• Ability to identify root-cause issues/improvement opportunities, and design approaches


• Experience with a customer service mindset and a focus on continuous improvement


• 3+ years of distributed servers platform experience


• 2+ years of application production support experienceExperience in Ansible,Terraform, and Cloud engineering concepts etc.


• Experience in Application and Server Health Probes.