Solution Engineer

Finalsite; United States; À distance; USD 100 000 - 150 000; Plein temps

Résumé du poste

Finalsite is seeking a Solutions Engineer to support our Independent School, Public School District, and Higher Ed Sales and Client Success teams. You will be the technical and product expert in the deal, running discovery, delivering tailored demos, answering RFPs, and addressing technical questions to show how Finalsite solves client problems.

You will team-sell with sales consultants and become a trusted advisor to prospects and clients, working 100% remotely within the United States.

Qualifications

• Technical savvy with SaaS platforms and integrations.
• Experience selling to complex customers in a team-selling environment.
• Strong presentation and communication skills for technical and non-technical audiences.
• Strong accuracy when reviewing RFPs and proposals.
• Experience with RFPIO or similar RFP tools is a plus.
• Willingness to travel up to 25% within the U.S.

Responsabilités

• Partner with Sales and Client Success to explain value and strategy to prospects and partners.
• Lead technical discovery to learn school goals and requirements before the demo.
• Deliver tailored product demonstrations, virtual or onsite.
• Assist with preparation of Requests for Proposals (RFPs).
• Answer product and technical questions from the sales team.
• Maintain demo and sandbox sites to show value of solutions.
• Share product feedback with Product, Sales, and SE teammates.
• Keep accurate notes and opportunity data in Salesforce.
• Provide fast, precise support to the sales team during the buying journey.
• Collaborate with the wider sales org to improve cycle efficiency and client satisfaction.

Connaissances

Technical savvy

Sales skills

Presentation skills

Attention to accuracy

AI tools literacy

Customer focus

Communication

Time management

Teamwork

Independence

Outils

Salesforce

RFPIO

Description du poste

Job Description

WHO WE ARE

Finalsite is the most valued partner for K–12 schools to build trust, strengthen community, and grow enrollment. Ranked among the best EdTech Companies in America, Finalsite supports more than 7,000 schools and districts worldwide with an integrated platform for websites, communications, mobile apps, enrollment, and marketing services.

Headquartered in Glastonbury, Connecticut, Finalsite is a global company with employees working remotely across nearly every U.S. state, as well as throughout Europe, South America, and Asia.

We believe people do their best work when they feel supported, connected, and empowered to grow. That’s why we invest in our employees through competitive benefits, professional development opportunities, and a collaborative culture built on partnership and purpose. Whether you’re looking to expand your skills, take on new challenges, or make a meaningful impact in education, Finalsite offers the opportunity to grow your career while helping schools thrive.

At Finalsite, every interaction matters — with our clients, with each other, and with the schools and families we serve. Join us and help shape stronger school communities around the world

SUMMARY

Finalsite is hiring a Solutions Engineer to support our Independent School, Public School District, and Higher Ed Sales and Client Success teams. You will be the technical and product expert in the deal. You will run discovery, deliver tailored demos, answer RFPs, and handle technical questions, so buyers can see how Finalsite solves their problems. You will team sell with our sales consultants and become a trusted advisor to prospects and clients.

LOCATION

100% Remote - Anywhere within the US

RESPONSIBILITIES

• Partner with Sales and Client Success to explain Finalsite's value, vision, and strategy to prospects, clients, and partners.
• Lead technical discovery to learn each school's goals, current systems, and requirements before the demo.
• Deliver tailored, outcome-focused product demonstrations, both virtual and onsite, that connect features to the buyer's needs.
• Assist with preparation of Requests for Proposals (RFPs).
• Answer product and technical questions from the sales team, including in internal Solution Engineering support channels.
• Build and maintain demo and sandbox sites that show the value of Finalsite solutions.
• Share product feedback and competitive insights with Product, Sales, and SE teammates.
• Keep accurate notes and opportunity data in Salesforce.
• Respond quickly and precisely to give the sales team best-in-class support throughout the buying journey.
• Partner with the wider sales organization on initiatives that make the sales cycle more efficient and raise its quality for clients.

QUALIFICATIONS AND SKILLS

• Technical savvy: strong knowledge of SaaS platforms and third-party integrations, or demonstrated experience with similar software and systems integrations.
• Sales skills: experience selling to or supporting complex customers in a team selling environment, adjusting your role and strategy for different partners.
• Strong presentation skills. You can explain both the business value and the technical advantages of a solution to technical and non-technical audiences.
• Strong attention to technical accuracy when reviewing RFP and proposal responses.
• Experience with Responsive (RFPIO) or a similar RFP platform is a plus.
• Comfortable using AI tools in daily work, with the judgment to check their output.
• Previous experience in the education sector or in software solutions engineering preferred.
• A driven, competitive attitude. You like to win, and you like your team to win.
• A helpful mindset and strong attention to detail.
• Strong customer focus. Building effective relationships inside and outside the companywith people from diverse groups.
• Clear, effective written and verbal communication.
• Able to juggle multiple priorities and adjust quickly in a fast-paced environment.
• Sound problem solving. You think quickly and creatively and make good decisions.
• Strong listening, organization, and time management skills.
• Works well on a team and independently without close supervision.
• Ability to travel at least 25% of the time within the U.S.

RESIDENCY REQUIREMENT

Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States is required to obtain (and retain) employment with Finalsite.

DISCLOSURES

Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation.