Solution Engineer

Finalsite; Glastonbury (CT); Hybride; USD 120 000 - 180 000; Plein temps

Résumé du poste

Finalsite is hiring a Solutions Engineer to support our Independent School, Public School District, and Higher Ed Sales and Client Success teams. You will be the technical and product expert in the deal, running discovery, delivering tailored demos, and handling technical questions so buyers can see how Finalsite solves their problems.

You will team sell with our sales consultants and become a trusted advisor to prospects and clients, with responsibilities spanning discovery, demos, RFP

Qualifications

• Experience with SaaS platforms and system integrations.
• Experience selling to or supporting complex customers in a team selling environment.
• Strong attention to technical accuracy when reviewing RFP/proposal responses.
• Experience with RFPIO or similar RFP platforms is a plus.
• Comfortable using AI tools in daily work with careful validation.

Responsabilités

• Partner with Sales and Client Success to explain Finalsite's value, vision, and strategy to prospects, clients, and partners.
• Lead technical discovery to learn each school’s goals, current systems, and requirements before the demo.
• Deliver tailored, outcome-focused product demonstrations, both virtual and onsite, that connect features to the buyer’s needs.
• Assist with preparation of Requests for Proposals (RFPs).
• Answer product and technical questions from the sales team, including in internal Solution Engineering support channels.
• Build and maintain demo and sandbox sites that show the value of Finalsite solutions.
• Share product feedback and competitive insights with Product, Sales, and SE teammates.
• Keep accurate notes and opportunity data in Salesforce.
• Respond quickly and precisely to give the sales team best-in-class support throughout the buying journey.
• Partner with the wider sales organization on initiatives that make the sales cycle more efficient and raise its quality for clients.

Connaissances

SaaS platforms & integrations

Sales in complex environments

Presentation skills

RFP/proposal review

AI tools usage

Education sector experience

Team selling mindset

Customer relationship building

Prioritization & multitasking

Travel 25% within US

Description du poste

WHO WE ARE

Finalsite is the most valued partner for K-12 schools to build trust, strengthen community, and grow enrollment. Ranked among the best EdTech Companies in America, Finalsite supports more than 7,000 schools and districts worldwide with an integrated platform for websites, communications, mobile apps, enrollment, and marketing services.

Headquartered in Glastonbury, Connecticut, Finalsite is a global company with employees working remotely across nearly every U.S. state, as well as throughout Europe, South America, and Asia.

We believe people do their best work when they feel supported, connected, and empowered to grow. That’s why we invest in our employees through competitive benefits, professional development opportunities, and a collaborative culture built on partnership and purpose. Whether you’re looking to expand your skills, take on new challenges, or make a meaningful impact in education, Finalsite offers the opportunity to grow your career while helping schools thrive.

At Finalsite, every interaction matters — with our clients, with each other, and with the schools and families we serve. Join us and help shape stronger school communities around the world

SUMMARY

Finalsite is hiring a Solutions Engineer to support our Independent School, Public School District, and Higher Ed Sales and Client Success teams. You will be the technical and product expert in the deal. You will run discovery, deliver tailored demos, answer RFPs, and handle technical questions, so buyers can see how Finalsite solves their problems. You will team sell with our sales consultants and become a trusted advisor to prospects and clients.

LOCATION

100% Remote - Anywhere within the US

RESPONSIBILITIES

• Partner with Sales and Client Success to explain Finalsite's value, vision, and strategy to prospects, clients, and partners.
• Lead technical discovery to learn each school's goals, current systems, and requirements before the demo.
• Deliver tailored, outcome-focused product demonstrations, both virtual and onsite, that connect features to the buyer's needs.
• Assist with preparation of Requests for Proposals (RFPs).
• Answer product and technical questions from the sales team, including in internal Solution Engineering support channels.
• Build and maintain demo and sandbox sites that show the value of Finalsite solutions.
• Share product feedback and competitive insights with Product, Sales, and SE teammates.
• Keep accurate notes and opportunity data in Salesforce.
• Respond quickly and precisely to give the sales team best-in-class support throughout the buying journey.
• Partner with the wider sales organization on initiatives that make the sales cycle more efficient and raise its quality for clients.

QUALIFICATIONS AND SKILLS

• Technical savvy: strong knowledge of SaaS platforms and third-party integrations, or demonstrated experience with similar software and systems integrations.
• Sales skills: experience selling to or supporting complex customers in a team selling environment, adjusting your role and strategy for different partners.
• Strong presentation skills. You can explain both the business value and the technical advantages of a solution to technical and non-technical audiences.
• Strong attention to technical accuracy when reviewing RFP and proposal responses.
• Experience with Responsive (RFPIO) or a similar RFP platform is a plus.
• Comfortable using AI tools in daily work, with the judgment to check their output.
• Previous experience in the education sector or in software solutions engineering preferred.
• A driven, competitive attitude. You like to win, and you like your team to win.
• A helpful mindset and strong attention to detail.
• Strong customer focus. Building effective relationships inside and outside the company with people from diverse groups.
• Clear, effective written and verbal communication.
• Able to juggle multiple priorities and adjust quickly in a fast-paced environment.
• Sound problem solving. You think quickly and creatively and make good decisions.
• Strong listening, organization, and time management skills.
• Works well on a team and independently without close supervision.
• Ability to travel at least 25% of the time within the U.S.

RESIDENCY REQUIREMENT

Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States is required to obtain (and retain) employment with Finalsite.

DISCLOSURES

Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation.