Solution Engineer

EXFO; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

EXFO is seeking a Solutions Engineer to support the Americas NEMs and Labs team. The role focuses on high-speed transmission testing, with travel up to 25–50% and preference for the Western US region.

You’ll engage with network equipment manufacturers, hyperscale labs, and university centers to demonstrate and apply EXFO’s high-speed measurement solutions. The ideal candidate has 3+ years in high-speed test equipment, strong communication, and a degree in Telecommunications, Optics, or

Qualifications

• Minimum three years’ experience with high-speed communications test equipment.
• Proficient in pre-sales technical demonstrations and evaluations.
• Excellent presentation and communication skills.

Responsibilities

• Represent EXFO as a high-speed transmission expert onsite and at industry events.
• Provide pre-sales support including demonstrations, evaluations, and technical reviews of products.
• Support trade shows, conferences and customer demonstrations with technical product applications.
• Participate in field evaluations to train customers on EXFO testing solutions.
• Collaborate with BU and Marketing to keep product information current.
• Provide feedback to BU on competitive intel and new feature requests.

Skills

High-speed comms

Presentation skills

Communication skills

Leadership

Self-Starter

Autonomy

Education

Engineering or Telecommunications degree

Tools

Bit-error rate tester

Optical scopes

Electrical scopes

OSA/OTDR/VOA

Job description

Job Description

Solutions Engineer - Americas NEMs and Labs Team

The candidate is responsible for supporting sales growth by working closely with the Americas NEM and Lab team in support of EXFO's high speed test solutions. Location preference is for the Western region of the United States, but will consider other locations based on strength of candidate. The market that you will be supporting will include network equipment manufacturers, high speed transmission component manufacturers, hyperscale labs, and university research centers. The ideal candidate must have solid knowledge in High-Speed transmission testing, including switches, transceivers, CPO, and NPO technology.

What You'll Do

• Represent EXFO as a high-speed transmission technology expert onsite and at industry events.
• Provide pre-sales support to the NEM and Lab customer base. This will include, but not be limited to, online or onsite demonstrations, presentations, evaluation support, and technical reviews of our products.
• Provide support presence at trade shows, conferences, and customer demonstrations focusing on technical product applications.
• Participate in field evaluations to ensure customers are properly trained and tutored on EXFO testing solutions.
• Work closely with the Business Unit and Marketing to ensure the most up to date product information is being delivered to the market.
• Provide direct feedback to the Business Unit regarding competitive information and new feature requests received from the field.

Technical Skills That We Are Looking For

• Well versed in communications technologies, including high speed transceivers, CPO, and NPO.
• The candidate should have familiarity with testing and characterization of optical and high speed components with tools such as bit-error rate test equipment, optical and electrical scopes, and test tools to verify transmission of protocols such as Ethernet, OTN, Fibre Channel, and more.
• Experience with optical layer testing (OSA, OTDR, VOA, etc) is a plus.

Required Aptitudes

• Technical aptitude to understand customers’ use case and position EXFO’s solutions to meet their needs
• Self-Starter and able to communicate and interact with people at all levels
• Autonomous, well organized, and results-oriented, meets deadlines.
• Possess leadership qualities and good interpersonal and communications skills
• Excellent presentation, communication, and relationship building skills.

Must Have Pertinent experience:

Minimum three years’ experience with high speed communications test equipment or equivalent

Language requirements

English written and verbal.

Education:

Degree in Telecommunications, Optics, Engineering, or equivalent

Ability to Travel:

Approximately 25%-50% travel required.

EXFO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

EXFO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.