Solution Development Lead

KION Group; United States; Hybrid; USD 102,000 - 130,000; Full time

Benefits offered by this job

Career development

Competitive compensation and benefits

Pay transparency

Global opportunities

Job summary

Dematic is seeking a Solution Development Lead to evaluate new and renewal services across its portfolio, including Resident Maintenance, and to develop customer-focused costing for proposals. The role spans multiple U.S.

locations and requires collaboration with Sales, Operations, and other departments to craft safe, low-risk, competitive solutions. You will typically lead the proposal team and present results to customers when appropriate.

Qualifications

• BS/BA in related discipline or advanced degree
• 5-8 years of successful experience in related field
• Ability to lead, direct, motivate, and coordinate activities of a proposal team
• Strong written and verbal communication skills
• Ability to manage multiple opportunities with various deadlines simultaneously
• Travel up to 20% of the time

Responsibilities

• Works on medium to large sized, individual projects, where design is complex integrating hardware and software
• Analyzes customers' business requirements and application objectives; develops an application design in products to meet customers' needs and uptime guarantees
• Will understand customer operations as well as Dematic products which will then derive staffing levels needed for success as needed
• Able to bundle service offerings that are a perfect complement to our new business system solutions
• Generates all costing workbooks for opportunities and services assigned
• Develops and documents the data need to generate a proposal document and work with the proposal team to ensure accuracy
• Assist in the development of new proposal content for new services
• Monitors assignment schedule and partners with sales on missing information for assignment completion
• Assists with the maintenance of the Dematic proposal boiler plates as assigned
• Respond to semi-complex inquiries related to the iProposal tool design, functionality, and usage
• Initiates reviews with operation stakeholders on costing methodologies and adjusts as needed
• Coordinates meetings with Sales and Operations to discuss renewals that fall outside the standard costs and documents the agreements
• Able to manage multiple priorities and work with key stake holders to ensure that all assignments are not only accurate, but are completed on time, according to target completion dates
• Conducts training sessions covering specified areas such as estimating standards, sales proposal standards, etc. to the Business Development department
• Performs complex technical interchange and knowledge transfer for both processes and application of products to system design

Skills

Proposal management

Leadership

Communication

Project coordination

Travel readiness

Education

BS/BA in related discipline

Job description

Solution Development LeadThis website uses only functional cookies. Please click here for more information.# Career Opportunities## Solution Development LeadApply: Hybrid: Grand Rapids, MI, United States: Wauwatosa, WI, United States: Henrietta, NY, United States: Atlanta, GA, United States: Plano, TX, United States: Full time: Posted Today: JR-0097824The Solution Development Lead is responsible for the evaluation of new and renewal services representing all services Dematic has to offer including Resident Maintenance in which they will develop costing focused on the customer’s Dematic solution(s) and needs. Pertinent information will be documented and provided in support of preparing successful and accurate proposals. They will work with all departments of Dematic to develop safe, low risk, creative and competitive solutions to meet a client’s needs. Where appropriate, they will lead the proposal team in its efforts and present the results to Dematic Sales and possibly to the potential customer. After contract award, they will be expected to facilitate the transition of the project to the operations team.# **We offer:****What We Offer:*** Career Development* Competitive Compensation and Benefits* Pay Transparency* Global Opportunities *Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.* *This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.* **Learn More Here:** https://www.dematic.com/en-us/about/careers/what-we-offer The base pay range for this role is estimated to be $102,400 - $130,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.# **Tasks and Qualifications:****What You Will Do In This Role:*** Works on medium to large sized, individual projects, where design is complex integrating hardware and software.* Analyzes customers' business requirements and application objectives; develops an application design in products to meet customers' needs and uptime guarantees* Will understand customer operations as well as Dematic products which will then derive staffing levels needed for success as needed* Able to bundle service offerings that are a perfect complement to our new business system solutions* Generates all costing workbooks for opportunities and services assigned* Develops and documents the data need to generate a proposal document and work with the proposal team to ensure accuracy.* Assist in the development of new proposal content for new services.* Monitors assignment schedule and partners with sales on missing information for assignment completion.* Assists with the maintenance of the Dematic proposal boiler plates as assigned.* Respond to semi-complex inquiries related to the iProposal tool design, functionality, and usage* Initiates reviews with operation stakeholders on costing methodologies and adjusts as needed.* Coordinates meetings with Sales and Operations to discuss renewals that fall outside the standard costs and documents the agreements.* Able to manage multiple priorities and work with key stake holders to ensure that all assignments are not only accurate, but are completed on time, according to target completion dates. Conducts training sessions covering specified areas such as estimating standards, sales proposal standards, etc. to the Business Development department.* Performs complex technical interchange and knowledge transfer for both processes and application of products to system design.* This role requires flexibility to work remotely as needed based on business demands.* undefined **What We Are Looking For:*** BS/BA in related discipline or advanced degree* 5-8 years of successful experience in related field. Advanced degree may be substituted for experience, where applicable.* Ability to lead, direct, motivate, and coordinate activities of a proposal team* Strong written and verbal communication skills* Ability to manage multiple opportunities with various deadlines simultaneously.* Reliably forecast and report out on proposal status* Travel up to 20% of the time.### About us**Dematic** is a global leader in supply chain automation solutions featuring advanced technologies and software that empower and sustain customer operations. With research and development engineering centers, manufacturing facilities, and service centers located in more than 26 countries, the Dematic global network of approximately 10,000 employees has integrated and supported automation solutions for many of the world’s leading brands. Headquartered in Atlanta, Dematic is a member of KION, one of the world’s leading suppliers of industrial trucks and supply chain solutions**.**KION is shaping world trade – globally, regionally, locally – and ensures that its customers’ supply chains reach their full potential: efficient, smart, sustainable, and reliable with real-time traceability and high delivery speed. The company’s full spectrum of services includes industrial trucks, integrated automation technologies, AI-based solutions, and software as well as all related services. KION’s supply chain solutions enable the smooth flow of materials and information in our customers’ warehouses, production plants, and distribution centers in over 100 countries worldwide. The MDAX listed group is the largest manufacturer of industrial trucks in the EMEA region based on the number of units sold in 2023. Based on revenue for the year 2023, KION is the leading overseas manufacturer in China, and including domestic manufacturers, the third-largest supplier there. In the warehouse automation market, KION is the world’s leading provider based on 2023 revenue. At the end of 2024, more than 1.9 million industrial trucks of KION were in use by customers from all manner of sectors and of varying sizes on six continents. The group currently has more than 42,000 employees and generated revenue of approx. € 11.5 billion in the 2024 financial year.