Solution Design Manager

athenahealth; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Solution Design Manager to join their Value-Based Care team. This role is pivotal in developing sales strategies for complex healthcare solutions, engaging with payers and providers. The ideal candidate will possess strong expertise in value-based care, excellent communication skills, and a collaborative spirit. You'll work closely with sales teams to drive new business opportunities while ensuring client needs are met. Join a vibrant company dedicated to transforming healthcare and making a meaningful impact in the industry.

Benefits

Commuter support

Employee assistance programs

Tuition assistance

Collaborative workspaces

Flexible work-life balance

Events and hackathons

Inclusive environment

Dog-friendly offices

Qualifications

• 3-4 years of experience in healthcare IT consulting/sales preferred.
• Expertise in value-based care and risk arrangements is essential.

Responsibilities

• Prepare and present solutions to client executives to assist in sales.
• Perform assessments of prospective clients’ business needs.

Skills

Value-based care expertise

Consulting/sales experience

Excellent communication skills

Project management skills

Cross-team collaboration

Education

BS/BA degree

Tools

API

HL7

Health plan analytics systems

Job description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Position Summary:

We are looking for a Solution Design Manager to join our Value-Based Care team within our Client Solutions Group & Sales org. 50% travel required.

The Solution Design Manager will work closely with the sales team to develop the sales strategy for complex sales opportunities with payers & providers in the value-based care space. This role is focused on an exciting and emerging business for athenahealth that will help drive agreements to enable the future of healthcare. The Solution Design Manager will support sales of our health plan solutions (athenaPayer) & value-based care offerings within our core products (athenaOne).

We are seeking candidates with VBC expertise and a collaborative, entrepreneurial spirit to drive new business within athenahealth’s newest business lines.

This position supports product and services for health plans (payers) & providers:

athenaPayer for health plans: https://www.athenahealth.com/who-we-serve/payers

athenaOne for providers: https://www.athenahealth.com/solutions/athenaone

Responsibilities (includes, but not limited to):

1. Prepare and present athena solutions to prospect & client executive audiences, to assist in the sales process, including understanding where changes might need to be made to current workflow (either athena’s or the client’s) to support the client’s business needs.
2. Perform assessments and discovery of prospective clients’ business needs, both on site and via interviews with provider & health plan leadership teams, and translate that knowledge into actionable sales strategies.
3. Face-off with health plan & health system executives as the subject matter expert on technical and program requirements for VBC risk programs, in partnership with Sales Executives.
4. Develop a point of view on how to pitch athena’s services to prospects and existing clients, incorporating industry knowledge and competitive landscape into the approach.
5. Develop return on investment and opportunity analyses for prospects, creating client facing product positioning materials and designing and delivering client specific proposals that explain the value of athenahealth.
6. Scope technical integration requirements & workflows (API, HL7, etc.) with health plans to propose solutions and drive new business with payers.
7. Advise internal stakeholders across Product, Sales & various teams on market feedback, value positioning, best practices and product improvements contributing to the ongoing product development of athenahealth’s VBC & payer portfolios.
8. Support strategic corporate initiatives to advance athenahealth’s value-based care strategy and GTM for new offerings.
9. Partner with Sales Executives and Sales Solutions team members to prepare for and conduct sales demonstrations as needed to assist in the sales process.
10. Enable internal teams on value-based care industry trends & athenahealth’s VBC strategy & value positioning for specific markets.

Qualifications:

1. BS/BA degree.
2. 3-4 years of consulting/sales/client-facing experience in the healthcare IT industry is strongly preferred.
3. Value-based care industry expertise required.
4. 3 years+ experience working with providers and/or health plans (payers) in risk arrangements & programs (shared savings, capitation, ACO, TCM, CCM, MIPS, ACA, PACE, etc.) strongly preferred.
5. Experience in the Payer industry; including, but not limited to: health plan analytics, actuarial, quality improvement, population health solutions, working knowledge of quality programs (STARs, managed Medicaid, ACO, etc.), payer/provider data exchange, risk contracting, risk adjustment, quality reporting, and Third Party Administrators (TPA).

Behaviors & Skills Required:

1. Excellent communication skills; including presentation skills & executive presence. Excellent business writing.
2. Strong project management skills, timely and accurate reporting.
3. Cross-team collaboration & influence.
4. Versatile & adaptive to a fast-paced environment.
5. Experience in positions requiring the exercise of discretion and independent judgment with respect to significant matters.
6. Continuous learning and staying up to date with industry trends.
7. Data interoperability and solutions experience is a plus.
8. Solid mastery of the economics of health plans & providers in risk arrangements, changing regulatory requirements, return on investment delivery, and significant experience within the managed care industry is a plus.
9. Familiarity with one or more of the following: enterprise data warehouse, industry leading health plan/health care analytics systems, health care industry IT standards (e.g. HL7), HIE or like vendors is a plus.

For candidates located in California, Colorado, Hawaii, Jersey City (NJ), New York City, Westchester County (NY), and Washington, please visit the following link for pay range information:

California: https://www.athenahealth.com/salary-range/ca-nontech-sr-manager

Colorado: https://www.athenahealth.com/salary-range/co-nontech-sr-manager

New York: https://www.athenahealth.com/salary-range/ny-nontech-sr-manager

New Jersey: https://www.athenahealth.com/salary-range/nj-nontech-sr-manager

Washington: https://www.athenahealth.com/salary-range/wa-nontech-sr-manager

Hawaii: https://www.athenahealth.com/salary-range/hi-nontech-sr-manager

About athenahealth

Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.

Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.

Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by