Solution Customer Service Intern

Thales; United States; Hybrid; USD 20,088 - 26,784; Full time

Benefits offered by this job

Bolsa Auxílio

Convênio Médico

Vale Refeição

Vale Transporte

Wellhub

Job summary

Thales is seeking a Solution Customer Service Intern to join our MCS Solutions & Services team. The role is hybrid at our Berrini – SãoPaulo unit, supporting Customer Service and Order Management activities, processing orders, updating ERP systems, and coordinating between Sales, Project Management, and Finance.

The internship offers exposure to order management processes, customer interactions, and internal operations, with opportunities to develop professional and technical skills in a global

Qualifications

• Undergraduate student in Business Administration, International Business, Industrial Engineering, or related fields.
• Knowledge of Microsoft Excel.
• Intermediate English.

Responsibilities

• Assist in checking customer Purchase Orders and supporting data entry into ERP systems.
• Support order tracking activities until invoicing, under supervision.
• Help prepare documentation and materials for project kick‑off meetings.
• Support communication and follow‑up between Sales, Project Managers, and Finance teams.
• Assist in maintaining updated records in internal systems.
• Participate in meetings to learn about processes and business operations.
• Support basic reporting and administrative tasks.

Skills

English (intermediate)

Education

Undergraduate study in Business Administration / International Business / Industrial Engineering

Tools

Microsoft Excel

Job description

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Solution Customer Service Intern

This position is a hybrid model in our Berrini – SãoPaulo unit.

Position Summary

This position will support the Customer Service and Order Management activities within the MCS Solutions & Services team. Under supervision, the intern will assist in processing customer orders, updating internal systems, and coordinating information between Sales, Project Management, and Finance teams. This role provides exposure to order management processes, customer interaction, and internal business operations, contributing to the development of technical and professional skills.

Key Areas of Responsibility

• Assist in checking customer Purchase Orders and supporting data entry into ERP systems.
• Support order tracking activities until invoicing, under supervision.
• Help prepare documentation and materials for project kick‑off meetings.
• Support communication and follow‑up between Sales, Project Managers, and Finance teams.
• Assist in maintaining updated records in internal systems.
• Participate in meetings to learn about processes and business operations.
• Support basic reporting and administrative tasks.

Minimum Qualifications

• Undergraduate student in Business Administration, International Business, Industrial Engineering, or related fields.
• Knowledge of Microsoft Excel.
• Intermediate English.

O que oferecemos

• Bolsa Auxilio
• Convênio Médico
• Vale Refeição
• Vale Transporte
• Wellhub