Solution Architect ServiceNow

Tata Consultancy Services; New York (NY); On-site; USD 168,000 - 194,000; Full time

Job summary

Tata Consultancy Services in New York, NY seeks a senior ServiceNow architect/leader to design and deliver end-to-end ServiceNow solutions across industries. You will guide a multi-time-zone team and engage CXOs to drive innovation and transformation programs.

The role requires 7+ years in the ServiceNow ecosystem, strong problem-solving and communication skills, and a proven ability to manage diverse stakeholders. CTA is preferred, with CAD/CIS as desirable certifications.

Qualifications

• Industry led Advisory & Transformation Experience.
• Certified Technical Architect (CTA) - ServiceNow.
• 7+ years of ServiceNow ecosystem experience.
• At least 1 industry domain experience (Technology/Hi Tech, Software, Professional Services, Mfg).
• Ability to manage CXOs and customer stakeholders.

Responsibilities

• Design and deliver end-to-end ServiceNow solutions, including custom apps and integrations.
• Pitch to CXOs on Innovation and Thought Leadership.
• Lead and inspire a multi-time-zone team and manage diverse stakeholders.
• Drive transformation programs across Technology/Hi Tech, Software, Professional Services and Manufacturing.

Skills

Leadership

Stakeholder mgmt

Problem solving

Communication

Team leadership

Innovation mindset

Time-zone coordination

Education

Certified Technical Architect (CTA) - ServiceNow

Certified Application Developer (CAD)

Certification Implementation Specialist (CIS)

Technology/Hi Tech industry domain experience

Tools

ServiceNow

JavaScript

HTML

CSS

Job description

Job Description
Job Description:
This is a leadership role with TCS ESU (TSS) and involves highly satisfying work in the field of proactive value creation and problem solving for stakeholders involved.
Experience across industry verticals, especially Technology/Hi Tech, Software, Professional Services, Mfg & with the flexibility & initiative to take up other industry domains,
10+ years of experience in Design and architect end-to-end solutions leveraging ServiceNow platform capabilities.
Industry Specific Consulting and Advisory working with Customers identifying and solving business problems,
Multiple transformation program experience in one or more of the following industries: Technology/Hi Tech, Software, Professional Services, Mfg with in-depth understanding of Industry domain and Trends,
Excellent articulation skills and ability to pitch to CXOs on Innovation and Thought Leadership,
Experience in working with team based in multiple time zones,
ServiceNow Certified Technical Architect (CTA) is preferred.
Proven expertise in designing and implementing complex ServiceNow solutions including custom applications and Integrations.
Strong understanding of JavaScript, HTML, CSS, and ServiceNow scripting language.
Strong Problem-solving and communication skills.
Ability to manage diverse team and project stake holders (Customer & TCS management, ServiceNow).
Experience in working with team based in multiple time zones.
Leadership abilities to inspire and guide team.
Innovation Mindset
Qualifications: (Please list all required qualifications) Click here to enter text.
(Rationalizes basic requirements for candidates to apply. Helps w/rationalization when detailed.
Industry led Advisory & Transformation Experience,
Certified Technical Architect (CTA) - ServiceNow
7+ years of ServiceNow ecosystem experience,
At least 1 industry domain experience (Technology/Hi Tech, Software, Professional Services, Mfg),
Ability to manage CXOs and customer stakeholders
NICE TO HAVE
Certified Application Developer (CAD)
Certification Implementation Specialist (CIS) in one or more areas
Salary Range: $168,200-$193,500 a year