Solution Architect (Identity Security, Customer Experience)

Cyera; New York (NY); Hybrid; USD 140,000 - 200,000; Full time

Job summary

Cyera is seeking a Solution Architect to bridge technical depth and business outcomes in a primarily pre-sales role. You will lead discovery sessions, design end-to-end identity solutions, and craft architectures that map complex environments to clear business results.

You will collaborate with Sales, Product, executives, and founders to develop repeatable approaches, demos, and assets that raise our GTM bar. Travel to customers and events is expected as needed.

Qualifications

• 6+ years in customer-facing technical roles such as Solution Architect, Sales/Solutions Engineer, Delivery/Implementation Architect, or Technical Account Manager.
• Proven ability to design architectures and build POCs for complex enterprise environments.
• Excellent communication, facilitation, and presentation skills for executive audiences.

Responsibilities

• Lead technical discovery and end-to-end solution design across cloud, identity, and security domains.
• Deliver crisp, technically rigorous demos and workshops for technical and executive stakeholders.
• Shape pre-sales strategy with Sales leadership and guide evaluation criteria and prototypes/POCs.
• Translate customer needs into actionable product insights and influence roadmaps.
• Create reference architectures, playbooks, and enablement materials for partners and GTM teams.

Skills

Customer-facing

Technical leadership

Cross-functional teamwork

Executive communication

Job description

• We’re looking for a Solution Architect to be the technical and strategic bridge between Cyera and our prospects and customers. You’ll develop a deep command of our identity solution, lead high-impact discovery and design sessions, and craft architectures that map complex enterprise environments to clear business outcomes
• The role is primarily pre-sales, with opportunities to influence post-sales deployments for our most strategic accounts. You’ll collaborate closely with Sales, Product, executive leadership and founders, and help create repeatable approaches and assets that raise the bar for our go-to-market motion.
• Discovery & Solution Architecture: Lead technical discovery, assess customer environments, and design end-to-end solutions that align identity capabilities to enterprise needs across cloud, identity, and security programs
• Compelling Demos & Deep Dives: Deliver crisp, technically rigorous demos and workshops that make complex concepts simple for both technical stakeholders and executive decision-makers
• Technical Strategy for Strategic Deals: Partner with Sales leadership on high-impact pursuits, shaping strategy, building bespoke prototypes / POCs, and guiding evaluation criteria to successful outcomes
• Field-to-Product Feedback Loop: Translate customer needs into actionable insights for Product; influence roadmap priorities with clear problem statements and repeatable solution patterns
• Partner Enablement: Equip partners with technical know-how, patterns, and enablement materials to accelerate joint wins and scalable deployments
• Artifacts & Best Practices: Create high-quality reference architectures, playbooks, and reusable assets that uplevel the broader GTM and CS teams

Demonstrated ability to get deeply technical and explain complex systems simply to varied audiences - from IAM leaders to C-suite decision-makersComfort partnering cross-functionally with Sales, Product, and (as needed) R&D - field-oriented with strong customer empathy and bias for actionLocation: US-based; East Coast/Eastern Time preferred. Willingness to travel to customers and events as needed6+ years in customer-facing technical roles (such as Solution Architect, Sales/Solutions Engineer, Delivery/Implementation Architect, Technical Account Manager), with a track record influencing complex enterprise dealsProven experience designing architectures, building POCs, and producing crisp technical collateral (reference designs, playbooks, etc)Background in Cybersecurity and/or Identity strongly preferred; experience with IAM/PAM, secrets management, and/or cloud security is a plusExcellent communication, facilitation, and presentation skills; confident leading strategic conversations and aligning diverse stakeholders