Solution Architect 1 - HCM

Frontline Education; United States; Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

401(k) with company match

Health coverage

Personal PTO

Tuition reimbursement

Job summary

Frontline Education is seeking a Solution Architect I to champion our HCM solutions for school districts nationwide. You’ll partner with Sales to translate district needs into compelling, value-based demonstrations and proposals.

Remote-friendly with hybrid options in PA or IL, you’ll conduct discovery, craft strategic narratives, and help shape product direction while traveling ~40% for customer engagements and events.

Qualifications

• Experience using HCM solutions in school administration.
• Experience supporting HCM SaaS via sales, consulting, or tech roles.
• Experience supporting SaaS in K-12 education via sales, consulting, or tech roles.
• Ability to deliver software demonstrations.
• Ability to research district priorities and translate into messaging.
• Experience managing CRM workflows.
• Willingness to travel ~40% to support customer engagement.

Responsibilities

• Design and deliver engaging, tailored software solution presentations reflecting each district’s priorities.
• Lead discovery conversations that uncover business challenges and map solutions to impact.
• Craft narratives that highlight value, outcomes, and partnership.
• Partner with Sales to position Frontline as a connected, strategic solution.
• Represent Frontline at conferences, workshops, and events as a knowledgeable ambassador.
• Support RFIs and RFPs by translating needs into clear, solution-oriented responses.
• Share field insights with Product Management to strengthen offerings.
• Learn new tools and technologies to elevate the customer experience.

Skills

HCM SaaS experience

SaaS sales/consulting

K-12 SaaS experience

Software demonstrations

CRM workflows

Storytelling

Travel readiness

Tools

CRM software

Job description

Location Remote, US

Hybrid to Wayne, PA or Naperville, IL a plus

How you’ll contribute to our mission

As a Solution Architect I, you will serve as a trusted advisor and product advocate for Frontline's Human Capital Management (HCM) Solution. Partnering closely with our Sales team, you’ll help school districts envision how our technology can simplify complex processes, improve compliance, and ultimately create better outcomes for students.

You will guide prospective customers through thoughtful discovery conversations and compelling presentations that connect their real-world challenges to meaningful solutions. By blending preparation, storytelling, and technical fluency, you’ll help educators see what's possible - and how Frontline can support their goals.

How you’ll drive success

• Design and deliver engaging, tailored software solution presentations that clearly reflect each district’s unique priorities.
• Lead discovery conversations that uncover business challenges and align solutions to measurable impact.
• Craft compelling narratives that highlight value, outcomes, and long-term partnership.
• Partner with Sales to position the broader Frontline platform as a connected, strategic solution.
• Represent Frontline at conferences, workshops, and events as a knowledgeable and approachable ambassador.
• Support RFIs and RFPs by translating customer needs into clear, solution-oriented responses.
• Share insights from the field with Product Management to continuously strengthen our offerings and presales resources.
• Continuously refine your approach by learning new tools, exploring emerging technologies, and applying innovative ways to elevate the customer experience.

What you bring to help us grow

• Experience in school administration using Human Capital Management solutions as an admin and user.
• Experience supporting HCM SaaS solutions through sales, consulting, or technical roles.
• Experience supporting SaaS solutions in K-12 education through sales, consulting, or technical roles.
• Confidence delivering software demonstrations and facilitating consultative conversations.
• Ability to research district priorities and translate findings into personalized, value-based messaging.
• Experience managing CRM workflows and contributing to structured proposal processes.
• Willingness to travel approximately 40% to support customer engagement and field events

What you’ll need to thrive

• A natural storyteller who can simplify complexity and make solutions relatable.
• Strong listening skills and the ability to respond thoughtfully in dynamic conversations.
• Comfort balancing multiple priorities in a fast-paced, collaborative environment.
• Resilience and adaptability when navigating evolving customer‑needs.
• A growth-oriented mindset - open to feedback, eager to improve, and curious about new technologies.
• A collaborative spirit that builds trust across teams and with customers.

Compensation & Benefits

The full base compensation range for this position is $90,000-100,000 + variable compensation. Frontline offers a competitive compensation package that includes base salary and bonus eligibility aligned to performance. Additional benefits include 401(k) with company match, comprehensive health coverage, personalized PTO, and tuition reimbursement for eligible coursework.

Inclusion, Belonging & Equal Opportunity

Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team.

Interview Process & Data Privacy

As part of our interview process, Frontline uses video conferencing tools that may include photo capture and automated transcription features. A screenshot or photo may be taken at the start of the interview for internal identification and record‑keeping purposes only. Transcription tools may be used to support consistent note‑taking and evaluation.

These materials are used solely by our recruiting and hiring teams, stored securely, and not shared outside of the hiring process. Candidates may opt out of transcription by notifying their recruiter in advance. Frontline processes candidate information in accordance with applicable data privacy laws and only for legitimate recruitment purposes.