Solution Architect

Red Hat, Inc.; City of Albany (NY); Remote; USD 181,000 - 290,000; Full time

Benefits offered by this job

Medical coverage

Dental/vision

FSAs

HSA

401(k)

Paid time off

Parental leave

Stock purchase plan

Tuition reimbursement

Transportation expense account

Employee assistance program

Job summary

Red Hat is seeking a Solutions Architect to join our team in the New York area, with remote options for US-based candidates. You will be the catalyst for creating possibilities, solving problems, and building relationships with customers as you advocate Red Hat solutions across enterprises.

You will present executive-level business and technical cases for Red Hat technologies such as OpenShift, Ansible, RHEL, and AI offerings, collaborating with sales and delivery teams to design architectures

Qualifications

• Experience as a consultant, sales engineer, or similar role.
• Deep experience across Red Hat product verticals or related competitors.
• Ability to explain complex technical concepts to non-technical audiences.
• Excellent presentation skills for mixed audiences.
• Proven ability to build relationships with engineering, commercial, and executive stakeholders.
• Excellent verbal and written English communication.
• Willingness to travel frequently.
• Experience with cloud-native implementations and related cultural challenges.

Responsibilities

• Become a trusted adviser within Red Hat's customer base.
• Provide pre-sales technical support for complex solutions.
• Understand customer business and IT environments; collaborate with sales to assess Red Hat solutions.
• Present complex solutions and design value-driven architectures.
• Stay current with technology trends and map to customer value.
• Guide vertical SME teams and create technical collateral.
• Share knowledge to help the team learn from successes and mistakes.

Skills

Consultant background

Sales engineer

Technical presentation

Customer relationships

English communication

Travel willingness

Cloud-native

Cross-functional collaboration

Job description

Remote

Remote US NY

Full time

R-059757

About the role:

The Red Hat Sales team is looking for a Solutions Architect to join us in our New York location to cover New York territory accounts. In this role, you will be the catalyst creating possibilities, solving problems, and establishing working relationships with customers. You’ll help our customers invest wisely in solutions and technologies that will give them maximum flexibility in the future, allowing them to run faster and more efficiently. You will use your business insight to present executive lT leadership with compelling business and technical cases for Red Hat solutions. As a Solutions Architect, you will collaborate with the broader Sales team and technical delivery teams to bring our customers the best solutions using Red Hat’s suite of products including (but not limited to) Red Hat Enterprise Linux, Ansible Automation Platform, Red Hat Openshift, and Red Hat AI. You will be instrumental in enabling these technologies both in traditional infrastructure settings and in public cloud environments.

What you will do:

• Become a trusted adviser within Red Hat's customer base; build solid, lasting relationships with customers


• Provide pre-sales technical support for the development and implementation of complex solutions


• Gain deep understanding of customer business and IT environments and collaborate with sales teams to assess the potential application of Red Hat’s solutions


• Present complex solutions to potential customers and design value-driven architectures, explaining the application and business value of Red Hat’s solutions


• Understand current technology and industry trends; connect trends to customer value and Red Hat solutions


• Participate in and guide vertical and industry-specific subject matter expert teams; create white papers, reference architectures, and other industry-specific technical collateral


• Share knowledge and findings so that team members can learn from your successes and mistakes

What you will bring:

• Prior experience as a consultant, sales engineer, or similar role


• Deep experience in multiple Red Hat product verticals or related competitive products


• Ability to explain technical concepts to non-technical audiences; ability to interpret customer business and technical needs


• Excellent presentation skills; ability to present to mixed business, technical, management, and leadership audiences of all sizes


• Proven record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations


• Excellent written and verbal English communication skills


• Willingness to travel frequently


• Experience with both technical and cultural implementation challenges for cloud-native and

The salary range for this position is $181,090.00 - $289,630.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits

• Comprehensive medical, dental, and vision coverage


• Flexible Spending Account - healthcare and dependent care


• Health Savings Account - high deductible medical plan


• Retirement 401(k) with employer match


• Paid time off and holidays


• Paid parental leave plans for all new parents


• Leave benefits including disability, paid family medical leave, and paid military leave


• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [e-mail]. General inquiries, such as those regarding the status of a job application, will not receive a reply.

We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge.

At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are.

Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.