Solstice Temp Event Lead — Seasonal Lights & Reflection

Proprietors of the Cemetery of Mount Auburn; Cambridge (MA); On-site; USD 60,000 - 72,000; Part time

Job summary

Mount Auburn Cemetery is seeking SOLSTICE Temp Event Staff Lead for the December 3–21, 2026 SOLSTICE: Reflections on Winter Light event. The four lead roles oversee safety, guest experience, entry, and staff in their areas, including lanterns, signage, and check-in points.

Experience in event leadership or supervision, strong customer service, and the ability to stay calm under pressure are required. Evenings and weekends are needed; training and support are provided by the Director of Events.

Qualifications

• Previous event leadership or supervisory experience is strongly preferred.
• Previous event support and/or customer service experience required.
• Ability to work collaboratively and communicate effectively with diverse groups.
• Organized, reliable, and adaptable in a fast-paced environment.
• Familiarity with Mount Auburn Cemetery and/or SOLSTICE a plus.
• Ability to remain calm and professional while managing challenges.

Responsibilities

• Supervise and support Event Staff assigned to your area
• Serve as a liaison between Director of Public Events and on-site temp staff
• Assist staff assigned to your areas as needed
• Monitor schedules, staff breaks, and staff performance
• Troubleshoot guests and staff needs in real time with a problem-solving mindset
• Provide clear, friendly communication to staff, volunteers, partners, and guests
• Ensure safety, accessibility, and adherence to event guidelines
• Contribute to nightly setup and/or breakdown as needed
• Submit nightly event reports and incident reports to the Director of Events
• Attend training sessions as required

Skills

Event leadership

Supervisory experience

Customer service

Communication

Team collaboration

Job description

Mount Auburn Cemetery is seeking SOLSTICE Temp Event Staff Lead for the December 3–21, 2026 SOLSTICE: Reflections on Winter Light event. The four lead roles oversee safety, guest experience, entry, and staff in their areas, including lanterns, signage, and check-in points.

Experience in event leadership or supervision, strong customer service, and the ability to stay calm under pressure are required. Evenings and weekends are needed; training and support are provided by the Director of Events.