Solar Service Tech III - Lead & Train, $1k Bonus, 401k Match

Solar Alternatives; Shreveport (LA); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with match

Paid time off

Bonus opportunities

Job summary

Solar Alternatives, Inc. is seeking an experienced Field Service Technician in Louisiana to diagnose and repair solar, storage and EV charging systems. You will run service schedules, coach newer techs, and meet or exceed KPIs while maintaining safety and customer satisfaction.

You will carry tools, work Mon-Fri with overtime and occasional Saturdays, and receive a competitive hourly rate plus a $1,000 bonus after 90 days and a 3% 401(k) match plus health premium coverage.

Qualifications

• 5+ years of related experience preferred in solar/PV, electrical, roofing, HVAC, construction or building sciences.
• Strong troubleshooting skills and attention to detail.
• Professional appearance and good customer manners.

Responsibilities

• Troubleshoot and resolve warranty and service issues on modules, inverters, batteries, monitoring and balance-of-system components.
• Run your daily service schedule on time, with safety, quality and customer satisfaction first.
• Coach Field Service Technicians and help onboard new hires.
• Meet or beat service KPIs: turnaround time, customer experience rating and dispatches completed.
• Complete punch-list follow-ups so installs are right and customers are happy.
• Follow OSHA and company safety procedures.
• Help keep your vehicle stocked and the warehouse organized.
• Do general field labor as needed: carrying panels and ladders, panel cleaning, site cleanup.
• Take part in the on-call rotation.

Skills

Troubleshooting skills

Professional appearance

Customer manners

Clean driving record

OSHA 10

Hand tools

Power tools

Education

OSHA 10 certification

Tools

Hand tools

Power tools

Field service software

Job description

Solar Alternatives, Inc. is seeking an experienced Field Service Technician in Louisiana to diagnose and repair solar, storage and EV charging systems. You will run service schedules, coach newer techs, and meet or exceed KPIs while maintaining safety and customer satisfaction.

You will carry tools, work Mon-Fri with overtime and occasional Saturdays, and receive a competitive hourly rate plus a $1,000 bonus after 90 days and a 3% 401(k) match plus health premium coverage.