Solar Service Technician III: $25-33/hr + $1,000 Bonus | New Orleans

Solar Alternatives, Inc.; New Orleans (LA); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

50% health premium paid by us

3% 401(k) match

$1,000 bonus after 90 days

2 weeks PTO + 7 holidays

Job summary

Solar Alternatives, Inc. is seeking a skilled field service technician to diagnose and repair solar, battery and EV charging systems. Expect a Monday–Friday daytime schedule with 40–50 hours, overtime at 1.5x, occasional Saturdays, and on-call rotation.

You will train newer techs and contribute to high-quality service across PV, Tesla Powerwall, and fuel-cell systems. Earn from 25 to 33 USD per hour plus a $1,000 sign-on style bonus after 90 days, and enjoy 50% company-paid health premium, a 3%

Qualifications

• 5+ years of related solar/PV, electrical, roofing, HVAC, construction or building sciences experience.
• Strong troubleshooting skills and attention to detail.
• Professional appearance and good customer manners.
• Clean driving record with ability to drive small and large service vehicles.
• OSHA 10 certification at hire or within 3 months of employment.

Responsibilities

• Troubleshoot and resolve warranty and service issues on solar modules, inverters, batteries, monitoring and balance-of-system components.
• Run your daily service schedule with safety, quality and customer satisfaction in mind.
• Coach Field Service Technicians and help onboard new hires.
• Meet or beat service KPIs: turnaround time, customer experience rating and dispatches completed.
• Complete punch-list follow-ups to ensure installs are correct and customers are satisfied.
• Follow OSHA and company safety procedures.
• Help keep vehicle stocked, clean, and the warehouse organized.
• Perform general field labor as needed: carrying panels and ladders, panel cleaning, site cleanup.
• Participate in the on-call rotation.

Skills

5+ years experience

Troubleshooting

Professional appearance

Clean driving record

OSHA 10

Job description

$25-33/hr, a $1,000 bonus after 90 days, a 3% 401(k) match and 50% of your health premium paid. Fix and service solar, battery and EV charging systems, and help train the next generation of our service team.

Solar Alternatives is an award-winning solar, storage and EV charging company with an 18-year reputation. We have 1,000+ clients, an A+ BBB rating and a LifeCity Employee Wellness Award. You'll diagnose and repair real systems, not do repetitive installs: PV, Tesla Powerwall, FranklinWH, LG Chem, fuel cells and more.

Why techs choose SA

• Different work: troubleshooting and warranty service on modern solar and storage, with a new puzzle every day
• Room to grow: Tech III lead and trainer. You'll coach newer techs, and we promote from within.
• Training and certifications: OSHA, NABCEP, Tesla, FranklinWH, LG Chem and fuel cells
• Daytime schedule: Mon-Fri, typical 40-50 hrs; overtime paid at 1.5x. Occasional Saturdays and an on-call rotation.

Pay and benefits

• $25-33/hr based on experience, plus sales bonus opportunities
• $1,000 bonus after 90 days
• Medical, dental and vision, with SA paying 50% of the employee premium
• 401(k) with a 3% company match
• 2 weeks of earned PTO to start, plus 7 paid holidays

What you'll do

• Troubleshoot and resolve warranty and service issues on modules, inverters, batteries, monitoring and balance-of-system components
• Run your daily service schedule on time, with safety, quality and customer satisfaction first
• Coach Field Service Technicians and help onboard new hires
• Meet or beat service KPIs: turnaround time, customer experience rating and dispatches completed
• Complete punch-list follow-ups so installs are right and customers are happy
• Follow OSHA and company safety procedures
• Help keep your vehicle stocked and clean and the warehouse organized
• Do general field labor as needed: carrying panels and ladders, panel cleaning, site cleanup
• Take part in the on-call rotation

What you bring

• 5+ years of related experience preferred: solar/PV, electrical, roofing, HVAC, construction or building sciences
• Strong troubleshooting skills and attention to detail
• Professional appearance and good customer manners
• Clean driving record, valid license and ability to drive small and large service vehicles
• Drug-free
• OSHA 10 at hire, or within 3 months of employment
• Your own hand tools and basic power tools
• Nice to have: electrical, roofing, service or engineering training; NABCEP or electrical certification; OSHA 10/30; field service software

Physical demands

Work unsupervised and lift up to 50 lbs occasionally. Stand, walk, sit and use hands regularly. Ground work, ladder work, lift work and occasional roof work at customer sites. Travel as required.

Our crews have completed 1,000+ Tesla projects and 800+ batteries in this region, and customers notice: "polite, kept me updated, fixed it in 30 minutes." We celebrate wins and recognize people publicly, and many of our team members are celebrating their 1-3 year anniversaries.

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Pay and benefits

• $25-33/hr based on experience, plus sales bonus opportunities
• $1,000 bonus after 90 days
• Medical, dental and vision, with SA paying 50% of the employee premium
• 401(k) with a 3% company match
• 2 weeks of earned PTO to start, plus 7 paid holidays