Solar Project Concierge: Customer Service & Coordination

Trinity Solar

West Wareham (MA)

On-site

USD 26,000 - 30,000

Full time

9 days ago
Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Healthcare coverage
Paid training
PTO
Sick leave 40 hours
401(k) with company match
Work-life balance

Job summary

Trinity Solar in West Wareham, Massachusetts, is seeking a Project Concierge Representative to deliver an exceptional customer experience from project inception to completion. You will communicate professionally with customers and across departments, building strong relationships and ensuring information accuracy.

The role emphasizes coordinating documentation with customers and sales teams, managing schedules, and using tools like MS Office and Salesforce.

Qualifications

  • Customer service experience preferred but not required
  • Excellent communication and organization skills
  • Experience with MS Office and PDF workflows
  • Background in fast-paced office environments

Responsibilities

  • Develop strong positive working relationships with customers and colleagues.
  • Regularly monitor all active projects for accuracy of information and deadlines while communicating with customers and the organization.
  • Utilize organizational and time management skills to prioritize and adjust daily tasks.
  • Coordinate efforts with customers and sales representatives to obtain documentation necessary for solar projects.

Skills

Communication
Call management system
Text and email communication
Microsoft Office
Adobe PDF
Document Management
Salesforce.com
Organizational skills
Time management
Decision making
Problem solving
Team player
Attention to detail
Fast-paced office experience

Tools

Salesforce.com
Microsoft Office
Adobe PDF

Job description

Trinity Solar in West Wareham, Massachusetts, is seeking a Project Concierge Representative to deliver an exceptional customer experience from project inception to completion. You will communicate professionally with customers and across departments, building strong relationships and ensuring information accuracy.

The role emphasizes coordinating documentation with customers and sales teams, managing schedules, and using tools like MS Office and Salesforce.

Get your free, confidential resume review.
or drag and drop your file here.
Similar jobs

Similar jobs worth comparing

Customer Service Representative
Customer Service Representative

Trinity Solar • West Wareham (MA)

On-site
USD 26,000 - 30,000
Healthcare coverage
Paid training
PTO
+3
Service Coordinator
Service Coordinator

Trinity Solar • Wall Township (NJ)

On-site
USD 29,000 - 30,000
Service Operations Coordinator — Drive Customer Impact
Service Operations Coordinator — Drive Customer Impact

Trinity Solar • Wall Township (NJ)

On-site
USD 29,000 - 30,000
Sales - Entry Level
Sales - Entry Level

Trinity Solar • Holyoke (MA)

On-site
USD 68,000 - 120,000
Paid training
Healthcare benefits
401(k) with company match
+1
Residential Solar Sales Pro | Paid Training & High Earnings
Residential Solar Sales Pro | Paid Training & High Earnings

Trinity Solar • Bridgewater (MA)

On-site
USD 68,000 - 120,000
4 weeks of paid training
Health insurance
Dental insurance
+3
Sales - Entry Level
Sales - Entry Level

Trinity Total Home • Bristol (RI)

On-site
USD 68,000 - 120,000
4 weeks paid training
Base salary plus commissions
Health, dental and company paid vision
+2
Junior Solar Project Coordinator (CT, Onsite)
Junior Solar Project Coordinator (CT, Onsite)

Venture Home • Stamford (CT)

On-site
USD 34,000 - 44,000
Solar Sales: Entry-Level with Paid Training & Commission
Solar Sales: Entry-Level with Paid Training & Commission

Trinity Solar • Ware (MA)

On-site
USD 68,000 - 120,000
4 weeks of paid training
Health, dental and vision insurance
401(k) savings plan with company match
+1
Solar Sales Starter — Training + Commission Potential
Solar Sales Starter — Training + Commission Potential

Trinity Solar • Milford (MA)

On-site
USD 68,000 - 120,000
Paid training
High earning potential
Health insurance
+4
Installation Scheduler & Customer Success Liaison
Installation Scheduler & Customer Success Liaison

Trinity Solar • Reading

On-site
USD 28,000 - 32,000
Competitive pay
Healthcare coverage
Life insurance
+5