Solar Operations Program Manager

Sonepar; Upper Marlboro (MD); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

401(k) retirement savings with company

Professional development programs

Employee stock/ownership opportunities

Disability insurance

Life insurance for dependents

Wellness program

Gym reimbursement

Employee Assistance Program (EAP)

Job summary

Capital Electric, part of the Sonepar family, seeks a Solar Operations Program Manager to standardize processes across the Solar P&L, improve customer experience, and drive continuous improvement across sales, fulfillment, and credit workflows.

You will partner with cross-functional teams to identify risks, implement sustainable solutions, and lead operational planning for strategic initiatives and new programs.

Qualifications

• Experience in solar operations or related field.
• Ability to develop and manage SOPs and workflow standards.
• Proven experience identifying root causes and delivering solutions.

Responsibilities

• Own operational excellence across Solar P&L and drive continuous improvement.
• Develop and maintain SOPs, controls, and governance for consistency.
• Partner across teams to close process gaps and implement solutions.
• Use data and root-cause analysis to drive corrective actions.
• Lead planning and execution for new programs and process changes.

Skills

Solar industry

Epicor Eclipse ERP

Operations experience

Process improvement

Program management

SOPs documentation

Cross-functional influence

Communication skills

Sales/fulfillment/credit

Bachelor's degree

3-5 years experience

Education

Bachelor's degree (B.A./B.S.)

Tools

Epicor Eclipse ERP

Job description

A career at Capital Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Capital Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate in Maryland, Virginia, Pennsylvania, West Virginia, North Carolina, South Carolina and Georgia, and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. WithinCapital Electric, we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Position Summary

The Solar Operations Program Manager is responsible for improving and standardizing processes across the entire Solar P&L, ensuring operational consistency, reducing errors, enhancing customer experience, and driving continuous improvement across Inside Sales, branch operations, fulfillment, and credit workflows.

What you will do

• Own operational excellence and continuous improvement initiatives across the Solar P&L, driving efficiency, consistency, scalability, and profitability.
• Establish and maintain standardized operating procedures (SOPs), controls, and governance processes that ensure a consistent customer and employee experience across all solar operations.
• Partner with cross-functional stakeholders to identify operational risks, resolve process gaps, and implement sustainable solutions across customer management, order fulfillment, branch operations, and credit workflows.
• Monitor operational quality and business performance, utilizing data, root-cause analysis, and stakeholder feedback to drive corrective actions and ongoing process improvements.
• Lead operational planning, readiness, and execution for strategic initiatives, new programs, and business process changes while ensuring alignment across the organization.

What you will bring

• Solar industry experience strongly preferred.
• Experience with Epicor Eclipse ERP is a plus.
• Demonstrated experience in operations, process improvement, program management, project management, or business process development.
• Strong ability to identify root causes, solve complex operational problems, and implement sustainable solutions.
• Experience creating and managing SOPs, workflow documentation, and operational standards.
• Ability to influence cross-functional teams without direct management authority.
• Strong communication, organizational, and analytical skills.
• Experience working with sales, fulfillment, credit, finance, and customer service organizations.
• Bachelor's degree (B.A or B.S.) from a 4-year college or University; or
• 3 - 5 years' of related experience and/or training; or
• Equivalent combination of education and experience.

Compensation: $80k—$110k

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [e-mail] .

EEO is the Law

Applicants and employees are protected under Federal law from discrimination.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision.