Solar Operations Program Manager

Sonepar USA Inc; Upper Marlboro (MD); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional development

Opportunity to become a shareholder

Disability insurance

Wellness program

Gym reimbursement

EAP

Job summary

Capital Electric, part of the Sonepar family, is seeking a Solar Operations Program Manager in Maryland. You will drive operational excellence across the Solar P&L, standardizing processes, and partnering with sales, fulfillment, and credit teams to improve customer experience and profitability.

You will establish SOPs, govern processes, and lead cross-functional initiatives while aiming for scalable, data-driven improvements and sustainable solutions.

Qualifications

• Must have a Bachelor's degree or 3-5 years of related experience, or an equivalent combination of education and experience.
• Experience in operations, process improvement, program management, or project management.
• Strong ability to identify root causes and implement sustainable solutions.
• Experience creating and managing SOPs, workflow documentation, and operational standards.
• Ability to influence cross-functional teams without direct management authority.

Responsibilities

• Own operational excellence and continuous improvement initiatives across the Solar P&L.
• Establish and maintain SOPs, controls, and governance for a consistent customer and employee experience.
• Partner with cross-functional teams to identify risks, gaps, and solutions across sales, fulfillment, and credit workflows.
• Monitor quality and performance using data and root-cause analysis to drive corrective actions.
• Lead planning and execution for strategic initiatives and new programs.

Skills

Solar industry

Epicor Eclipse ERP

Operations

Process improvement

Project management

Cross-functional collaboration

Communication

Analytical skills

Stakeholder influence

Education

Bachelor's degree

3-5 years experience

Equivalent combination

Tools

Epicor Eclipse ERP

Job description

There's a Place for You at Capital

A career at Capital Electric is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Capital Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate in Maryland, Virginia, Pennsylvania, West Virginia, North Carolina, South Carolina and Georgia, and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being 'Powered by Difference' means we respect and value diverse perspectives. WithinCapital Electric, we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Position Summary:

The Solar Operations Program Manager is responsible for improving and standardizing processes across the entire Solar P&L, ensuring operational consistency, reducing errors, enhancing customer experience, and driving continuous improvement across Inside Sales, branch operations, fulfillment, and credit workflows.

What you will do:

• Own operational excellence and continuous improvement initiatives across the Solar P&L, driving efficiency, consistency, scalability, and profitability.
• Establish and maintain standardized operating procedures (SOPs), controls, and governance processes that ensure a consistent customer and employee experience across all solar operations.
• Partner with cross-functional stakeholders to identify operational risks, resolve process gaps, and implement sustainable solutions across customer management, order fulfillment, branch operations, and credit workflows.
• Monitor operational quality and business performance, utilizing data, root-cause analysis, and stakeholder feedback to drive corrective actions and ongoing process improvements.
• Lead operational planning, readiness, and execution for strategic initiatives, new programs, and business process changes while ensuring alignment across the organization.

What you will bring:

• Solar industry experience strongly preferred.
• Experience with Epicor Eclipse ERP is a plus.
• Demonstrated experience in operations, process improvement, program management, project management, or business process development.
• Strong ability to identify root causes, solve complex operational problems, and implement sustainable solutions.
• Experience creating and managing SOPs, workflow documentation, and operational standards.
• Ability to influence cross-functional teams without direct management authority.
• Strong communication, organizational, and analytical skills.
• Experience working with sales, fulfillment, credit, finance, and customer service organizations.
• Bachelor's degree (B.A or B.S.) from a 4-year college or University; or
• 3 - 5 years' of related experience and/or training; or
• Equivalent combination of education and experience.

Compensation:

Compensation: $80k-$110k

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations." LinkedIn: https://www.linkedin.com/company/capitalelectric/

Facebook: https://www.facebook.com/CapitalElecSply/

Learn more athttps://www.capitalelectricsupply.com/about

Capital Electric is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [e-mail].

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.