Solar Operations Program Manager

Capital Electric; Upper Marlboro (MD); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional and personal development

Opportunity to become a shareholder

Disability insurance

Life insurance

Wellness program

Gym reimbursement

EAP

Job summary

Capital Electric is seeking a Solar Operations Program Manager to standardize processes and improve the Solar P&L across inside sales, branch operations, fulfillment, and credit workflows.

You will drive operational excellence by implementing SOPs, governance, and data-driven improvements while partnering with cross-functional teams to reduce errors and enhance customer experience.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 3-5 years related experience and/or training; or equivalent combination of education and experience.
• Solar industry experience preferred.
• Experience creating and managing SOPs, workflow documentation, and operational standards.
• Ability to influence cross-functional teams without direct management authority.

Responsibilities

• Own operational excellence and continuous improvement initiatives across the Solar P&L, driving efficiency, consistency, scalability, and profitability.
• Establish and maintain standardized operating procedures (SOPs), controls, and governance processes that ensure a consistent customer and employee experience across all solar operations.
• Partner with cross-functional stakeholders to identify operational risks, resolve process gaps, and implement sustainable solutions across customer management, order fulfillment, branch operations, and credit workflows.
• Monitor operational quality and business performance, utilizing data, root-cause analysis, and stakeholder feedback to drive corrective actions and ongoing process improvements.
• Lead operational planning, readiness, and execution for strategic initiatives, new programs, and business process changes while ensuring alignment across the organization.

Skills

Solar industry experience

SOPs and governance

Root cause analysis

Cross-functional collaboration

Analytical skills

Project management

Communication skills

ERP/tech aptitude

Education

Bachelor's degree (B.A. or B.S.)

Equivalent combination of education and experience

Tools

Epicor Eclipse ERP

Job description

There’s a Place for You at Capital

A career at Capital Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Capital Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate in Maryland, Virginia, Pennsylvania, West Virginia, North Carolina, South Carolina and Georgia, and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Position Summary

The Solar Operations Program Manager is responsible for improving and standardizing processes across the entire Solar P&L, ensuring operational consistency, reducing errors, enhancing customer experience, and driving continuous improvement across Inside Sales, branch operations, fulfillment, and credit workflows.

What You Will Do

• Own operational excellence and continuous improvement initiatives across the Solar P&L, driving efficiency, consistency, scalability, and profitability.
• Establish and maintain standardized operating procedures (SOPs), controls, and governance processes that ensure a consistent customer and employee experience across all solar operations.
• Partner with cross-functional stakeholders to identify operational risks, resolve process gaps, and implement sustainable solutions across customer management, order fulfillment, branch operations, and credit workflows.
• Monitor operational quality and business performance, utilizing data, root-cause analysis, and stakeholder feedback to drive corrective actions and ongoing process improvements.
• Lead operational planning, readiness, and execution for strategic initiatives, new programs, and business process changes while ensuring alignment across the organization.

What You Will Bring

• Solar industry experience strongly preferred.
• Experience with Epicor Eclipse ERP is a plus.
• Demonstrated experience in operations, process improvement, program management, project management, or business process development.
• Strong ability to identify root causes, solve complex operational problems, and implement sustainable solutions.
• Experience creating and managing SOPs, workflow documentation, and operational standards.
• Ability to influence cross-functional teams without direct management authority.
• Strong communication, organizational, and analytical skills.
• Experience working with sales, fulfillment, credit, finance, and customer service organizations.
• Bachelor's degree (B.A or B.S.) from a 4-year college or University; or
• 3 - 5 years' of related experience and/or training; or
• Equivalent combination of education and experience.

Compensation: $80k—$110k

What We Offer You

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we’re "Powering Progress for Future Generations."

LinkedIn: https://www.linkedin.com/company/capitalelectric/

Facebook: https://www.facebook.com/CapitalElecSply/

Learn more at https://www.capitalelectricsupply.com/about

Capital Electric is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [e-mail].

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.