Solar Field Service Technician — Impact & Growth

ArcTern Ventures; Los Angeles (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Unlimited PTO

Medical, dental, and vision coverage

Paid parental leave

Retirement plans

Job summary

Palmetto is seeking a Solar Field Service Technician to support Service, Installation, and ongoing service needs for customers’ solar systems. You will work with the Services team to resolve performance issues and maintain strong customer relationships across the system lifespan.

The role involves field work, site surveys, and close collaboration with local teams to ensure high-quality installations and timely service completion, with a focus on Day 1 readiness and customer satisfaction.

Qualifications

• 3+ years installing, repairing, and troubleshooting residential solar & storage systems.
• Must have strong communication and problem-solving skills.
• Willing to work in varying outdoor conditions and heights.

Responsibilities

• Maintain SLAs for service site visits.
• Perform O&M work and monitoring support.
• Conduct site surveys and inspections.
• Install PV, storage, MPU or structural upgrades.
• Document visits and complete close-out reports.

Skills

Excellent communication

Attention to detail

Team collaboration

Customer-focused

Able to lift 50 pounds

Job description

Palmetto is seeking a Solar Field Service Technician to support Service, Installation, and ongoing service needs for customers’ solar systems. You will work with the Services team to resolve performance issues and maintain strong customer relationships across the system lifespan.

The role involves field work, site surveys, and close collaboration with local teams to ensure high-quality installations and timely service completion, with a focus on Day 1 readiness and customer satisfaction.