Soho Beach House Canouan Seeks Assistant Manager

About SVG; West Covina (CA); On-site; USD 110,000 - 180,000; Full time

Job summary

Soho Beach House Canouan is seeking an Assistant General Manager to support all aspects of the business alongside the property General Manager. The AGM oversees service standards, operational efficiency, member/guest experience, staff retention and profit targets at a Soho House & Co. property.

The role includes day-to-day staff management and brand stewardship, ensuring elite guest experiences. Required skills include 5-7+ years in room operations management, with familiarity in Front Office,

Qualifications

• At least 5-7+ years' experience managing Room Operations including Front Office, Housekeeping, Reservations and Maintenance.
• Significant exposure to high volume F&B operations.
• Understand, maintain, and enforce local and government regulated food safety, risk prevention and emergency procedures.
• Operational experience using Synexis, Lighthouse, Duetto & Opera.
• Monitor, assess, report and develop action items to support service trends and guest experience.
• Innovator with experience managing room division operations focused on service.

Skills

Room operations management

Front Office

Housekeeping

Reservations

Maintenance

F&B operations

Staff management

Tools

Synexis

Lighthouse

Duetto

Opera

Job description

Soho Beach House Canouan Seeks Assistant Manager

SOHO BEACH HOUSE CANOUANIS NOW HIRING!Soho Beach House Canouan - Opened in March 2021,this resort sits on a private island in St. Vincent & theGrenadines, where it offers tranquility with views ofthe Caribbean Sea.Are you ready to join our talented and dedicated team atSoho Beach House Canouan and take your career to newheights?ASSISTANT GENERAL MANAGERThe Assistant General Manager (AGM) is responsible forsupporting all aspects of the business in conjunction withthe property General Manager. The AGM oversees servicestandards, operational efficiency, member/guestexperience, staff retention and ensures optimal profit ismet at a Soho House & Co. property. Including day-to-daystaff management, an Assistant General Manager is alsoan ambassador for the Soho House brand and fullyembraces our ethos, support staff, member and guestexperience.Required Skills/Qualifications At least 5-7+ years' experience managing RoomOperations including Front Office, Housekeeping,Reservations and Maintenance as well as significantexposure to high volume F&B operations. Understand, maintain, and enforce local andgovernment regulated food safety, risk prevention, fireprevention and emergency procedures to ensure thesafety of all staff and guests. Operational experience using the following programs:Synexis, Lighthouse, Duetto & Opera. Monitor, assess, report and develop action items tosupport service trends, guest/member/staff surveys. Innovator and influencer with previous experiencemanaging room division operations that focus onservice and providing top quality guest experiences.

Skills needed

• Management and Business Administration