Software Training Manager

Hexagon AB; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Hexagon Manufacturing Intelligence seeks an experienced Portable Metrology Software Training Manager to lead software training for Portable Metrology solutions. You will set training standards, coach trainers, and coordinate resources to meet customer and business needs.

The role combines deep software expertise with strong coaching, organization and customer-focused skills, delivering high-quality learning experiences across classroom, virtual and onsite environments.

Qualifications

• Bachelor’s degree in Engineering, Manufacturing, Metrology, Technical Education or a related field, or equivalent relevant experience.
• At least 5+ years of experience in technical metrology, manufacturing, measurement, software training or a closely related environment.
• Advanced knowledge of SpatialAnalyzer and Inspire software, with the ability to support complex applications and trainer development.
• Experience providing technical leadership, coaching or guidance to technical professionals, trainers or customer education teams.
• Strong presentation and instructional skills across classroom, virtual and onsite environments.
• Demonstrated ability to independently evaluate complex or unusual situations, identify root causes and adapt established approaches to reach effective solutions.
• Strong organizational, scheduling and project coordination capabilities, with the ability to manage competing priorities.
• Clear written and verbal communication skills and the ability to build effective relationships with customers and internal stakeholders.
• Ability and willingness to travel as required to support trainers, customers and business needs.

Responsibilities

• Provide technical leadership, coaching and day-to-day guidance to software trainers supporting Hexagon Portable Metrology software solutions.
• Maintain and promote high standards of software expertise by coordinating ongoing learning, product updates, coaching and professional development for trainers.
• Establish, document and monitor standards for effective classroom, virtual and onsite training delivery.
• Observe and evaluate training delivery, provide actionable feedback, and coach trainers to strengthen customer learning experiences.
• Coordinate training schedules, including class locations, dates, instructor assignments, travel requirements and resource availability.
• Balance trainer availability and customer demand to support effective coverage and timely delivery of training commitments.
• Coordinate with approved external contractors and training partners when additional capacity or specialized support is required.
• Support customer training order processing and maintain accurate training records and documentation.
• Ensure required post-training documentation is completed and submitted accurately and on time to support invoicing and related financial processes.
• Collaborate with Sales, Customer Success, technical teams and other stakeholders to align training delivery with customer requirements and business objectives.
• Monitor training effectiveness, identify improvement opportunities and implement practical changes to strengthen quality, consistency and efficiency.
• Serve as a subject-matter resource for complex training needs and unusual customer or software situations, using sound judgement to determine an effective course of action.

Skills

Technical leadership

Coaching

Project coordination

Communication

Travel willingness

Education

Bachelor’s degree in Engineering or related field

Tools

SpatialAnalyzer

Inspire

Job description

Hexagon Manufacturing Intelligence is seeking an experienced and highly motivated Portable Metrology Software Training Manager to provide technical leadership and operational coordination for software training supporting our Portable Metrology solutions. This role helps ensure trainers maintain expert-level product knowledge, deliver consistent and high-quality learning experiences, and are effectively scheduled to meet customer and business requirements.

The successful candidate will combine deep technical expertise in portable metrology software with strong coaching, organisation, communication and customer-facing skills. Working independently across a diverse range of training and operational needs, this individual will establish training standards, coach trainers, coordinate resources and partners, and drive continuous improvement in the training experience.

What You’ll Do

Provide technical leadership, coaching and day-to-day guidance to software trainers supporting Hexagon Portable Metrology software solutions.

Maintain and promote high standards of software expertise by coordinating ongoing learning, product updates, coaching and professional development for trainers.

Establish, document and monitor standards for effective classroom, virtual and onsite training delivery.

Observe and evaluate training delivery, provide actionable feedback, and coach trainers to strengthen customer learning experiences.

Coordinate training schedules, including class locations, dates, instructor assignments, travel requirements and resource availability.

Balance trainer availability and customer demand to support effective coverage and timely delivery of training commitments.

Coordinate with approved external contractors and training partners when additional capacity or specialized support is required.

Support customer training order processing and maintain accurate training records and documentation.

Ensure required post-training documentation is completed and submitted accurately and on time to support invoicing and related financial processes.

Collaborate with Sales, Customer Success, technical teams and other stakeholders to align training delivery with customer requirements and business objectives.

Monitor training effectiveness, identify improvement opportunities and implement practical changes to strengthen quality, consistency and efficiency.

Serve as a subject-matter resource for complex training needs and unusual customer or software situations, using sound judgement to determine an effective course of action.

Qualifications

Bachelor’s degree in Engineering, Manufacturing, Metrology, Technical Education or a related field, or equivalent relevant experience.

At least 5+ years of experience in technical metrology, manufacturing, measurement, software training or a closely related environment.

Advanced knowledge of SpatialAnalyzer and Inspire software, with the ability to support complex applications and trainer development.

Experience providing technical leadership, coaching or guidance to technical professionals, trainers or customer education teams.

Strong presentation and instructional skills across classroom, virtual and onsite environments.

Demonstrated ability to independently evaluate complex or unusual situations, identify root causes and adapt established approaches to reach effective solutions.

Strong organizational, scheduling and project coordination capabilities, with the ability to manage competing priorities.

Clear written and verbal communication skills and the ability to build effective relationships with customers and internal stakeholders.

Ability and willingness to travel as required to support trainers, customers and business needs.

Nice to Have

Working knowledge of Geomagic software solutions.

Experience delivering technical software training in classroom, virtual and onsite environments.

Knowledge of portable metrology technologies, including laser trackers, portable measuring arms and related measurement systems.

Experience coordinating contractor relationships or external training resources.

Familiarity with learning or training management systems, order processing and customer documentation workflows.

Experience using training effectiveness measures and customer feedback to improve learning programmes.

This is a remote position based in the United States. The role requires regular use of computer, video-conferencing and collaboration tools and the ability to work effectively with geographically distributed colleagues, trainers, partners and customers. Travel is required as needed to support training delivery, trainer development, customers and business requirements. Travel may include visits to customer, training and Hexagon locations.

Explore Life at Hexagon

Today, everything from the phone in your pocket to the aeroplanes crossing the sky functions because we can measure the world around us. Measurement is not just the foundation of progress – it is the thread that connects human achievement, from the earliest monuments to the frontier of space. At Hexagon, measurement is in our DNA. For 25 years, we’ve shaped industries and enabled innovators by delivering precision, accuracy, and reliability where it matters most. Now, as the world moves into the intelligence age with its own set of challenges and opportunities, Hexagon stands ready – the global leader in measurement technologies – measuring what matters for the future.

From microns to Mars, we measure what matters for the future.

Get to know our teams, our culture, and our technology through our social media channels:

Hexagon is the global leader in measurement technologies. Our precision measurement, positioning, and autonomous solutions transform the world’s most vital industries. From aerospace & defense, automotive, construction, general manufacturing, to mining and more, we provide the confidence that customers rely on to build, navigate, and innovate. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 16,000 employees in 50 countries and net sales of approximately 3.7bn EUR.

Hexagon Manufacturing Intelligence does not accept unsolicited candidates, CVs, or resumes from agencies or third parties. All candidate profiles must be submitted through our SuccessFactors system and approved in advance by the Global Talent Acquisition team. Any CVs/resumes sent outside this process will be considered the property of Hexagon, and no placement fees will be paid.

Information at a Glance Division: Portable Metrology Job Title: Software Training Manager Job Function: Operations Job Location (Short): Draper, UT, USA, 84020
Workplace Type: Remote

About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We put data to work to drive efficiency, productivity and quality across industrial, manufacturing, infrastructure, public safety and mobility applications. Our solutions enable customers to capture, analyze and leverage data from the physical world to create smarter, more connected and increasingly autonomous ecosystems that support a scalable and sustainable future. Hexagon’s Manufacturing Intelligence business area delivers solutions that leverage data from design and engineering through production and metrology to help manufacturers make smarter, data-driven decisions and improve performance across the product lifecycle.