Software Technical Writer

Agivant Technologies; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading technology company seeks a Technical Writer to enhance its documentation function. This role involves creating user-friendly documentation, guiding a documentation team, and collaborating with technical teams to improve processes and content quality. Ideal candidates have a strong technical background and experience in technical writing, particularly for complex software systems.

Qualifications

• 2 to 5 years of experience in technical documentation.
• Intermediate understanding of distributed systems and databases.
• Experience in creating user guides, release notes, and API documentation.

Responsibilities

• Create and refine technical content, ensuring clarity and accuracy.
• Guide and mentor documentation team to enhance performance.
• Audit and optimize documentation workflows for efficiency.

Skills

Technical Writing Expertise

User-Centric Approach

Process Optimization

Collaboration

Technical Knowledge of SQL

Familiarity with Programming Concepts

Linux Proficiency

Tools

Git

Antora

AsciiDoc

Job description

We are seeking a Technical Writer to lead and enhance our technical documentation function. This role combines hands-on content creation with team leadership, focusing on improving processes, ensuring content quality, and driving team efficiency. The ideal candidate will possess a robust technical background, particularly in distributed systems and databases, and excel at delivering precise and user-friendly documentation.

Key Responsibilities:

1. Technical Documentation:

• Create and refine high-quality technical content that includes user guides, release notes, FAQs, and API documentation.
• Simplify complex concepts into clear, concise, and user-friendly documentation.

Team Leadership:

• Guide and mentor, the documentation team to achieve excellence in deliverables.
• Conduct reviews, set priorities, and foster best practices for consistent team performance.

Process Optimization:

• Audit and enhance documentation workflows for improved efficiency and alignment with product releases.
• Drive initiatives to standardize templates and streamline processes for content quality.

Collaboration:

• Work closely with product and engineering teams to gather information and stay updated on product developments.
• Ensure content meets the specific needs of end users through a user-centric approach.

Requirements

Required skills and experience:

1. Technical Writing Expertise:

Demonstrated ability to create comprehensive documentation including user guides, release notes, API documentation, and FAQs for complex enterprise software systems, with an emphasis on clarity and accuracy.

1. Technical Knowledge:

• Intermediate understanding of distributed systems, databases, and query languages such as SQL.
• Familiarity with programming concepts (e.g., Python, Java) and their application in technical documentation.
• Proficiency in Linux environments for command-line operations and system navigation.

Tools:

• Ability to Utilize tools like Git,Antora, or AsciiDoc for version-controlled, structured documentation.

Preferred:

• 2 to 5 years experience authoring technical documentation, preferably for softwaredevelopers.
• Knowledge of database and enterprise software terminology.