Software Technical Support Specialist

Avior, Inc; Irving (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Collaborative environment

Job summary

Avior, Inc is seeking an Entry-Level Technical Support Engineer to join our team in Irving, TX. You’ll support, test, and maintain software applications alongside senior developers, leveraging a CS degree and up to 2 years of experience.

You’ll collaborate with customers and the dev team, participate in code reviews, and stay current with new technologies like AI. This role offers growth, a collaborative culture, and exposure to cutting-edge projects.

Qualifications

• Bachelor’s degree in Computer Science is required.
• Solid understanding of Java, Python, C#, or JavaScript.
• Familiarity with Agile methodologies and Git.
• Basic knowledge of SQL and NoSQL databases.
• Strong problem‑solving and attention to detail.

Responsibilities

• Collaborate with customers and the development team to support software solutions.
• Participate in code reviews and contribute to team knowledge sharing.
• Troubleshoot, debug, test, and resolve software issues.
• Assist in the testing and deployment of software applications.
• Stay updated with emerging technologies and industry trends.

Skills

Java

Python

C#

JavaScript

Agile

Git

SQL

NoSQL

Problem solving

Communication

Education

Bachelor’s degree in Computer Science

Tools

React

Angular

Django

AWS

Azure

Google Cloud

DevOps

Job description

About Us

Avior is a dynamic and innovative tax company committed to delivering cutting‑edge solutions. We are passionate about technology and aim to create an environment that fosters growth, creativity, and collaboration.

Job Description

We are seeking a motivated and enthusiastic Entry‑Level Technical Support Engineer to join our team. In this role, you’ll work closely with senior developers and other team members to support, test, and maintain software applications. This is an excellent opportunity for individuals with a degree in computer science and up to 2 years of experience.

Key Responsibilities

• Collaborate with customers and the development team to support software solutions.
• Participate in code reviews and contribute to team knowledge sharing.
• Troubleshoot, debug, test, and resolve software issues.
• Assist in the testing and deployment of software applications.
• Stay updated with emerging technologies and industry trends.

Requirements

• Bachelor’s degree in Computer Science is a must.
• Strong understanding of programming languages such as Java, Python, C#, or JavaScript.
• Familiarity with software development methodologies and tools (Agile, Git).
• Basic knowledge of databases (SQL, NoSQL).
• Excellent problem‑solving skills and attention to detail.
• Strong communication and teamwork skills.
• Willingness to learn and adapt to new technologies like AI.

Preferred Qualifications

• Internship or project experience in software development.
• Knowledge of web development frameworks (React, Angular, Django).
• Experience with cloud platforms (AWS, Azure, Google Cloud).
• Understanding of DevOps practices and tools.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.
• Exposure to cutting‑edge technologies and projects.