Software Technical Support Specialist

Avior; Irving (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunities for professional development

Supportive and collaborative work environment

Exposure to cutting-edge technologies

Job summary

Avior in Irving, Texas, is looking for a motivated Entry-Level Technical Support Engineer. You will collaborate with developers, support and test software applications, and troubleshoot issues while maintaining high attention to detail. A Bachelor's degree in Computer Science is required along with strong programming skills in languages like Java, Python, C#, or JavaScript. Avior offers a competitive salary, benefits, and a supportive work environment with opportunities for professional development.

Qualifications

• Bachelor’s degree in Computer Science is a must.
• Strong understanding of programming languages such as Java, Python, C#, or JavaScript.
• Familiarity with software development methodologies and tools (e.g., Agile, Git).
• Basic knowledge of databases (SQL, NoSQL).
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork skills.
• Willingness to learn and adapt to new technologies like AI.

Responsibilities

• Collaborate with customers and the development team to support software solutions.
• Participate in code reviews and contribute to team knowledge sharing.
• Troubleshoot, debug, test, and resolve software issues.
• Assist in the testing and deployment of software applications.
• Stay updated with emerging technologies and industry trends.

Skills

Problem-solving skills

Communication skills

Teamwork skills

Knowledge of programming languages

Willingness to learn

Education

Bachelor’s degree in Computer Science

Tools

Git

SQL

NoSQL

Job description

About Us:

Avior is a dynamic and innovative tax company committed to delivering cutting-edge solutions. We are passionate about technology and aim to create an environment that fosters growth, creativity, and collaboration.

Job Description:

We are seeking a motivated and enthusiastic Entry‑Level Technical Support Engineer to join our team. In this role, you will work closely with senior developers and other team members to support, test, and maintain software applications. This is an excellent opportunity for individuals with a degree in computer science and up to 2 years of experience.

Key Responsibilities:

• Collaborate with customers and the development team to support software solutions.
• Participate in code reviews and contribute to team knowledge sharing.
• Troubleshoot, debug, test, and resolve software issues.
• Assist in the testing and deployment of software applications.
• Stay updated with emerging technologies and industry trends.

Requirements:

• Bachelor’s degree in Computer Science is a must.
• Strong understanding of programming languages such as Java, Python, C#, or JavaScript.
• Familiarity with software development methodologies and tools (e.g., Agile, Git).
• Basic knowledge of databases (SQL, NoSQL).
• Excellent problem‑solving skills and attention to detail.
• Strong communication and teamwork skills.
• Willingness to learn and adapt to new technologies like AI.

Preferred Qualifications:

• Internship or project experience in software development.
• Knowledge of web development frameworks (e.g., React, Angular, Django).
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Understanding of DevOps practices and tools.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.
• Exposure to cutting‑edge technologies and projects.